Remote desktop connection problem?

  • Thread starter Thread starter grapebird715
  • Start date Start date
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grapebird715

I have four computers on a very basic network. one computer running windows
vista business. one running xp pro. and two running windows xo home. I have
set them up so now I can see and enter all computers from any computer I
think. the problem is when I tried to open up a remote desktop connection to
one of the other computers I kept getting this message. THIS COMPUTER CAN'T
CONNECT TO THE REMOTE COMPUTER? i THINK MOST OF YOU WILL KNOW THE REST.
Can someone help. Also if any person is having trouble with their computers
not seeing each other then do what I have done. I was having trouble
connecting all my computers upto the network until I bought a copy of
Microsoft live one care and installed it on to three computers and now
everything is ok. but I still cannot connect to a remote computer.
 
Have you enabled the remote desktop? Can you telnet port 3389? Or following
search results may help.

remote desktop
Why am I unable to control another XP by using Remote Assistance?
Troubleshooting Remote Desktop Connection. Does XP DRC support multiple
remote user ...
www.chicagotech.net/rdesktop.htm - Similar pages

Troubleshooting terminal server issues
Troubleshooting Remote Desktop Connection. Black screen while
connecting to TS. Cause: 1. MTU size may be too high. 2. you may have a
print driver problem. ...
www.chicagotech.net/troubleshootingts.htm - Similar pages

Vista Remote Access Issues
Solved: Vista Remote Desktop Slow Issue Vista Remote Desktop
troubleshooting Troubleshooting Vista Remote Assistance Issues ...
www.chicagotech.net/vista/vistaraissues.htm


--
Bob Lin, MS-MVP, MCSE & CNE
Networking, Internet, Routing, VPN Troubleshooting on
http://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access on
http://www.HowToNetworking.com
 
Which computer can you not connect to, ie. the Vista Business or XP Pro
machine?

What is the exact error message?

General help, etc for Remote Desktop...

http://theillustratednetwork.mvps.org/RemoteDesktop/RemoteDesktopSetupandTroubleshooting.html

In your case make sure Network Level Authentication (NLA) is *disabled* on
the Vista Business machine and the XP machines.

Vista host NLA settings...

http://theillustratednetwork.mvps.org/ScreenShots/XP/RDP6-XPClienttoVistaServerConfig.jpg

XP and Vista client NLA settings...

http://theillustratednetwork.mvps.org/ScreenShots/XP/RDP6-XPClientSettings.jpg

--

Al Jarvi (MS-MVP Windows – Desktop User Experience)

Please post *ALL* questions and replies to the news group for the
mutual benefit of all of us...
The MS-MVP Program - http://mvp.support.microsoft.com
This posting is provided "AS IS" with no warranties, and confers no
rights...
How to ask a question
http://support.microsoft.com/KB/555375
 
Thank you for your help. First I have enabled remote desktop, but do not know
how to telnet port 3380? is this the same as ping or ipconfig? any help here
would be welcome. I have a Netgear wirleless adsl firewall router DG834G how
do I configure this for remote desktop.
 
Thank you fot the information. there is a lot to take in, but at last think I
might be getting somewhere. I cannot connect to any machine. The information
that you sent shows a router and how to configure it. I have had a look on my
router website for the settings but they are different to the routewr in your
information. I have a Netgear DG834G Wireless ADSL Firewall Router do you
know how I can configure it?
 
See this page for help. Ignore the UDP Port 3389 references. You only need
TCP Port 3389 forwarded.

http://www.portforward.com/english/routers/port_forwarding/Netgear/DG834G/Remote_Desktop.htm

--

Al Jarvi (MS-MVP Windows – Desktop User Experience)

Please post *ALL* questions and replies to the news group for the
mutual benefit of all of us...
The MS-MVP Program - http://mvp.support.microsoft.com
This posting is provided "AS IS" with no warranties, and confers no
rights...
How to ask a question
http://support.microsoft.com/KB/555375
 
Once again thank you for the information, I will read through it and I am
pretty sure it will be ok. by the way I hope you could answer me this ??? In
windows vista business is there any way I can send a console message to one
of the other computers?

Brian
 
Thank you for the information.
I have now been able to connect to the win xp pro computer and will try the
others tomorrow. I hope you could answer me this? In Windows Vista Business
is there any way that I could use the send console message as in win
2000/2003.
 
If you need to access more than one PC behind a firewall or router with
Remote Desktop see this page for help...

http://theillustratednetwork.mvps.org/RemoteDesktop/Multiple_PC_RD.html

Are you talking about "net send"? If so see these threads for possible
help...

http://tinyurl.com/5ogerq

--

Al Jarvi (MS-MVP Windows – Desktop User Experience)

Please post *ALL* questions and replies to the news group for the
mutual benefit of all of us...
The MS-MVP Program - http://mvp.support.microsoft.com
This posting is provided "AS IS" with no warranties, and confers no
rights...
How to ask a question
http://support.microsoft.com/KB/555375
 
Thank you again for your information. I have not used Net Send yet. I want to
send a message to a computer on my network IE: send message via the remote
desktop management console.
Brian
 
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