Remote Desktop Connection Problem with XP

  • Thread starter Thread starter bmorow
  • Start date Start date
B

bmorow

I was able to connect to my computer at work for several
months using an IP address with Remote Desktop
Connection. Now I am getting the following error
message. I have dsl thru my local phone company using a
speadstream modem and also a Lynsis router.
 
Hello,

The error message wasn't included in your post.

Are you certain the IP address to your workstation has not changed, or that
you have not raised the Internet Connection Firewall (ICF) in Windows and
not opened port 3389?
 
-----Original Message-----
I was able to connect to my computer at work for several
months using an IP address with Remote Desktop
Connection. Now I am getting the following error
message. I have dsl thru my local phone company using a
speadstream modem and also a Lynsis router.
.
Remote Desktop Disconnected The client could not
Click to expand...
establish a connection to the remote computer. The most
likely causes for this error are:
1) Remote connections might not be enabled
at the remote computer
2) The Maximum # of connections was
exceeded
at the remote computer
3) A network error occurred while
establishing the connection
 
My reply to the post has the error message. How do I
check the Internet Connection Firewall (ICF) in Windows
and opened port 3389?
 
The IP address has not changed. See my reply to the post
for the error message. How do I check the ICF and the
port?
 
You would have to be at the work computer to do this. If the firewall is
not turned on, then this isn't the problem.

1. On the taskbar at the bottom of your screen, click Start, and then click
Control Panel.

2. Click the Network and Internet Connections category.
(If the Network and Internet Connectionsis not visible, click Switch to
Category View under Control Panel on the left side of the Control Panel
window.)

3. Click Network Connections.

4. Right-click the Dial-up, LAN, or High-Speed Internet connection that you
use to connect to the Internet, and then click Properties from the context
menu.

5. Click the Advanced tab. If the ICF is enabled, the check box will be
checked. If so, click the Settings button to check if Remote Desktop is
being allowed through.

6. Remote Desktop has its own entry and if it is checked, then remote
desktop connections are being allowed through. If it is not checked, check
it and say OK and then try to connect again from home.
 
Why don't you simplify this and try connecting to the work computer from
another computer at work. This takes the network, the firewall, the
Internet, etc. out of the picture. If it works from work, then the network
is the problem. If it doesn't work, the configuration is the problem.
 
Have you checked to see if the IP address may have changed?

Jeffrey Randow (Windows Net. & Smart Display MVP)
(e-mail address removed)

Please post all responses to the newsgroups for the benefit
of all USENET users. Messages sent via email may or may not
be answered depending on time availability....

Remote Networking Technology Support Site -
http://www.remotenetworktechnology.com
Smart Display Support - http://www.smartdisplays.net
Windows XP Expert Zone - http://www.microsoft.com/windowsxp/expertzone
 
All,
I started a thread on this issue called "Remote Windows XP Freezes".
Please add to this thread. Thanks.
 
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