T
Tristan McElhinney
Hi,
I've been trying to get Remote Desktop client to connect to my Windows 2003
Server (standard edition) but it fails with:
"Remote Desktop Disconnected"
This computer can't connect to the remote computer.
Try connecting agian. If the problem continues, contact the owner of the
remote computer or your network administrator."
I'm over the other side of the world from my server so having to ask
inexperienced staff to check and test things for me. They can't connect via
the LAN either using different accounts. Got them to check that it is
enabled on the server and that the correct users are allowed access and are
members of the remote access groups etc. The RDP services are running on
the box too.
Was running out of ideas and not finding any errors messages to go by until
i read on this newsgroup about trying the "Port query" tool. So I
downloaded that and got it to query port 3389 on the IP address of the box
and it returned some clues:
"querying...
TCP port 3389 (ms-wbt-server service): NOT LISTENING
portqry.exe -n www.mydomaintest.nz -e 3389 -p TCP exits with return code
0x00000001."
Says it is not listening? and returns 0x00000001 which I presume is an error
code.
On the box I'm running ISA Server 2004 SP2 and have rules to allow RDP
access (Copied them from my SBS03 rules which work).
I'm no means an expect on firewalls, but is this telling me that my firewall
rule is blocking 3389? or that my web server is not listening?
Help
Thanks
Tristan
I've been trying to get Remote Desktop client to connect to my Windows 2003
Server (standard edition) but it fails with:
"Remote Desktop Disconnected"
This computer can't connect to the remote computer.
Try connecting agian. If the problem continues, contact the owner of the
remote computer or your network administrator."
I'm over the other side of the world from my server so having to ask
inexperienced staff to check and test things for me. They can't connect via
the LAN either using different accounts. Got them to check that it is
enabled on the server and that the correct users are allowed access and are
members of the remote access groups etc. The RDP services are running on
the box too.
Was running out of ideas and not finding any errors messages to go by until
i read on this newsgroup about trying the "Port query" tool. So I
downloaded that and got it to query port 3389 on the IP address of the box
and it returned some clues:
"querying...
TCP port 3389 (ms-wbt-server service): NOT LISTENING
portqry.exe -n www.mydomaintest.nz -e 3389 -p TCP exits with return code
0x00000001."
Says it is not listening? and returns 0x00000001 which I presume is an error
code.
On the box I'm running ISA Server 2004 SP2 and have rules to allow RDP
access (Copied them from my SBS03 rules which work).
I'm no means an expect on firewalls, but is this telling me that my firewall
rule is blocking 3389? or that my web server is not listening?
Help
Thanks
Tristan