remote assistance

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For help with XP Remote Assistance go to "Start | Help and Support" and search on "remote
assistance" (without the quotes). Both you and the other person must be running XP Pro or XP Home.

Alternatively if your running XP Pro and want someone to access/control your PC using Remote Desktop
look at this page...

http://theillustratednetwork.mvps.org/RemoteDesktop/RemoteDesktopSetupandTroubleshooting.html

If your running XP Home look at using UltraVNC with its encryption plug-in...

http://ultravnc.sourceforge.net/

--

Al Jarvi (MS-MVP Windows Networking)

Please post *ALL* questions and replies to the news group for the mutual benefit of all of us...
The MS-MVP Program - http://mvp.support.microsoft.com
This posting is provided "AS IS" with no warranties, and confers no rights...
 
Is it true both parties must be running XP Pro to use Remote Assistance? I'm
running Pro and asking the other party (who's running XP Home) to view my
desktop/system. I think I already know the answer to this <g>.

Tony
 
Is it true both parties must be running XP Pro to use Remote Assistance? I'm running
Pro and asking the other party (who's running XP Home) to view my desktop/system. I
think I already know the answer to this <g>.
Tony
"Sooner Al [MVP]"

Both users must be running XP (Home or Pro) or Windows 2003.
 
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