B
Barney Rubble
I would greatly appreciate your expert opinions.
I have an 86 year old friend with Win XP Home and I an trying to come up
with the easiest way of using Remote Assistance to help him.
I was showing him how to send a Remote request via email when I noticed an
option to save the request. I did that ,and then emailed the request to
myself as an attachment.
When I got home I clicked the request and a Remote window opened.
Unfortunately, it didn't connect . I believe that was because the 1 hour
time limit we'd set had expired.
I believe it possible to extend the request up to 99 days (??) and my
thinking is that renewing it 4 times a year isn't a problem if my basic idea
is sound.
Is this a viable way to handle the situation ? I'm running XP Pro and he's
got XP Home.
Many thanks to all responders
I have an 86 year old friend with Win XP Home and I an trying to come up
with the easiest way of using Remote Assistance to help him.
I was showing him how to send a Remote request via email when I noticed an
option to save the request. I did that ,and then emailed the request to
myself as an attachment.
When I got home I clicked the request and a Remote window opened.
Unfortunately, it didn't connect . I believe that was because the 1 hour
time limit we'd set had expired.
I believe it possible to extend the request up to 99 days (??) and my
thinking is that renewing it 4 times a year isn't a problem if my basic idea
is sound.
Is this a viable way to handle the situation ? I'm running XP Pro and he's
got XP Home.
Many thanks to all responders