Remote assistance

  • Thread starter Thread starter Earl Caravelle II
  • Start date Start date
E

Earl Caravelle II

Hello

I'm using MSN 6 with my 3 windows XP PRO SP1 machines, I can't make remote
assistance work, I'm using a D-link ( AirPlus Xtreme G 2.4 Ghz. Wireless
Broadband Router ) sending files works
If I use WM 4.7 not problem
Any help please?

Earl
 
Hi Jonathan,

When I click in "Ask for remote assistance " from PC 1 and the user in PC 2
accept, In my screen I got " You have accepted the invitation to start
Remote Assistance." at the other end " xxx has accepted your invitation to
start using Remote Assistance."
Not error message and we can wait and wait and nothing happens.
This will happens with any PC in my network or with an other outside, but if
I use the WM 4.7 it works.

Earl
 
Jonathan

Even without the router the problem is the same.

--
There has been an alarming increase in the number
of things you know nothing about.

Earl Caravelle II
 
Earle Caravelle II,
Your brusque comment to Jonathan will certainly not encourage other
people to assist you.
Derek Nicholson

| Jonathan
|
| Even without the router the problem is the same.
|
| --
| There has been an alarming increase in the number
| of things you know nothing about.
|
| Earl Caravelle II
|
|
message
| | > Hi,
| >
| > There's some new firmware updates for the DI-624 (just got
released this
| past week). You
| > might want to try them:
| >
| > http://support.dlink.com (choose the DI-624 then your revision).
| > ____________________________________________
| > Jonathan Kay
| > Windows MVP, Messenger
| > Associate Expert
| > http://www.microsoft.com/windowsxp/expertzone/
| > Messenger Resources - http://messenger.jonathankay.com
| >
| > | > > Yes it is UPnP D-Link DI-624
| > >
| > > --
| > >
message
| > > | > > > Hi Earl,
| > > >
| > > > Very unusual (usually people see the problem on Windows
Messenger but
| not
| > > MSN Messenger 6).
| > > > Do you happen to know if that D-Link router is Universal Plug
and Play
| > > (UPnP) supported, if
| > > > you don't know, what's the exact model?
| > > > ____________________________________________
| > > > Jonathan Kay
| > > > Windows MVP, Messenger
| > > > Associate Expert
| > > > http://www.microsoft.com/windowsxp/expertzone/
| > > > Messenger Resources - http://messenger.jonathankay.com
| > > >
| > > >
| > > > | > > > > Hi Jonathan,
| > > > >
| > > > > When I click in "Ask for remote assistance " from PC 1 and
the user
| in
| > > PC 2
| > > > > accept, In my screen I got " You have accepted the
invitation to
| start
| > > > > Remote Assistance." at the other end " xxx has accepted your
| invitation
| > > to
| > > > > start using Remote Assistance."
| > > > > Not error message and we can wait and wait and nothing
happens.
| > > > > This will happens with any PC in my network or with an other
| outside,
| > > but if
| > > > > I use the WM 4.7 it works.
| > > > >
| > > > > Earl
| > > > >
in
| message
| > > > > | > > > > > Greetings Earl,
| > > > > >
| > > > > > Can you be more specific about what exactly is occurring
and any
| error
| > > > > message that you're
| > > > > > receiving?
| > > > > > ____________________________________________
| > > > > > Jonathan Kay
| > > > > > Windows MVP, Messenger
| > > > > > Associate Expert
| > > > > > http://www.microsoft.com/windowsxp/expertzone/
| > > > > > Messenger Resources - http://messenger.jonathankay.com
| > > > > >
message
| > > > > > | > > > > > > Hello
| > > > > > >
| > > > > > > I'm using MSN 6 with my 3 windows XP PRO SP1 machines, I
can't
| make
| > > > > remote
| > > > > > > assistance work, I'm using a D-link ( AirPlus Xtreme G
2.4 Ghz.
| > > > > Wireless
| > > > > > > Broadband Router ) sending files works
| > > > > > > If I use WM 4.7 not problem
| > > > > > > Any help please?
| > > > > > >
| > > > > > > Earl
| > > > > > >
| > > > > > >
| > > > > >
| > > > > >
| > > > >
| > > > >
| > > >
| > > >
| > >
| > >
| >
| >
|
|
 
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