Remote assistance

  • Thread starter Thread starter Firedavo
  • Start date Start date
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Firedavo

i am new to vista and i am using remote assitance to set up a friends comp, i
have tried every way to establish a connection to their computer through
remote assistance but i keep getting connection could not be established as
remote user may have clossed the sessio, when the remote computer is awaiting
connections, all firewalls have been disabled and the right ports open when
enabled, help this is driving me crazy
 
Firedavo said:
i am new to vista and i am using remote assitance to set up a friends
comp, i have tried every way to establish a connection to their computer
through remote assistance but i keep getting connection could not be
established as remote user may have clossed the sessio, when the remote
computer is awaiting connections, all firewalls have been disabled and the
right ports open when enabled, help this is driving me crazy
Click to expand...

If you are simply trying to help your friend, a much easier way to do it is
by using TeamViewer from www.teamviewer.com. You will not need to change
any ports, firewall settings, or the like on either machine. You will
install TeamViewer on your machine and your friend will download and run
the Customer Module on his/her machine (no install necessary). TeamViewer
is free for personal use.

I have used it many times to support friends and family. There are other
programs like this that do a similar thing but TeamViewer is the one that I
use.

Malke
 
Malke said:
If you are simply trying to help your friend, a much easier way to do it is
by using TeamViewer from www.teamviewer.com. You will not need to change
any ports, firewall settings, or the like on either machine. You will
install TeamViewer on your machine and your friend will download and run
the Customer Module on his/her machine (no install necessary). TeamViewer
is free for personal use.

I have used it many times to support friends and family. There are other
programs like this that do a similar thing but TeamViewer is the one that I
use.

Malke
--
MS-MVP
Elephant Boy Computers
www.elephantboycomputers.com
Don't Panic!
Click to expand...

Thank you for your reply i am currently using teamviewer but would like to
know how to get the windows version working
 
Firedavo said:
Thank you for your reply i am currently using teamviewer but would like to
know how to get the windows version working
Click to expand...

I'm sorry that I was unable to help you with your problem then. Best of
luck,

Malke
 
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