Remote Assistance

  • Thread starter Thread starter George Spiro
  • Start date Start date
G

George Spiro

I was wondering if anyone has a walkthrough on how I could configure the
following:

I want remote assistance to be simply a double click icon that will do the
following:

I want it to send the invitation to (e-mail address removed) with a password that
the IT administrators set for a period of 30 minutes.

I want this to be as transparent has possible for the end users.

Thank you,

G
 
Nothing there. I checked. I need something IDIOT PROOF because my users
arent the sharpest knifes in the drawer.
 
George Spiro said:
I was wondering if anyone has a walkthrough on how I could configure the
following:

I want remote assistance to be simply a double click icon that will do the
following:

I want it to send the invitation to (e-mail address removed) with a password
that the IT administrators set for a period of 30 minutes.

I want this to be as transparent has possible for the end users.

Thank you,

G
Click to expand...

I have no experience with Remote Assistance, hence I cannot directly
answer your question. However, you can do this with third-party
products, e.g. with WinVNC. Installation at the remote end is easy
and operation at the remote end consists of nothing other than clicking
a shortcut. Installation at your end is demanding whereas operation
at your end is trivial. Post again if you need more details.
 
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