Remote Assistance

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

I have Windows XP and my friend has Windows Vista. We both have the same
version of Windows Live messenger. I am having a problem connecting to her
computer remotely. Is it because we have different versions Windows??
 
Greetings Lesley,

Nope -- it is backwards compatible.

More than likely this is do to a networking problem. For instance, if you have a router
which does not support Universal Plug and Play (UPnP) or UPnP has been turned off in the
router, Remote Assistance is not going to work.

--
Jonathan Kay
Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2007 Jonathan Kay.
You *must* contact me for redistribution rights.
 
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