remote assistance

  • Thread starter Thread starter Guest
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Guest

Is there a way that I can control my mothers computer? She's not very
computer literate, and it would be easier for me to see what is happening.
Both of us are running Windows XP Home SP2.
 
Kent said:
Is there a way that I can control my mothers computer? She's not very
computer literate, and it would be easier for me to see what is happening.
Both of us are running Windows XP Home SP2.
Click to expand...

Since you both have XP Home, you can't control her computer from yours
natively. Use third-party software such as the commercial pcAnywhere or
the free UltraVNC.


Malke
 
Kent said:
Not even if I she sends a remote invitation through Live Messenger?
Click to expand...

Sorry, I thought you wanted to do Remote Desktop and not Remote Assistance.

Start a Remote Assistance Session from Windows Messenger:
http://www.microsoft.com/windowsxp/using/helpandsupport/learnmore/remoteassist/viaim.mspx

Connect to another computer using Remote Desktop Connection:
http://windowshelp.microsoft.com/Windows/en-US/Help/02ddfbec-7a97-4788-9d54-86f174a95f841033.mspx

Overview of Remote Assistance in Windows XP
http://support.microsoft.com/kb/300546


Malke
 
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