Remote Assistance

  • Thread starter Thread starter PR
  • Start date Start date
P

PR

windows xp
windows messenger 5.1

I am trying to assist my bother with his pc... he has requested remote
assistance from me... which I have accepted... but I get a message
stating... cannot connect to remote... host cannot be resolved... (I do not
know if this is the complete message, but it is most of the detail)...

can anyone help...

Regards - Paul
 
Open your web browser to your routers configuration page. If you have a
Linksys router, click on the Administration tab and enable "UPnP" then "Save
Settings". Reboot your system then try a Remote Assistance session with your
brother.
 
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