Remote assistance

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Guest

Ok here it goes-- im trying to connect 2 computers with remote assistance i
have tried to connect with Windows Messanger and the file. With Messanger it
blinks until my network times out and with the file it says Remote Assistance
failed. Please try again. afther a few second. I turned off McAfee and used
the Windows firewall didnt work. have i missed something?
 
Oh yeah heres one more thing- im over a wireless network witha netgear router
hope that helps!
 
RHM said:
Ok here it goes-- im trying to connect 2 computers with remote
assistance i have tried to connect with Windows Messanger and the
file. With Messanger it blinks until my network times out and with
the file it says Remote Assistance failed. Please try again.
afther a few second. I turned off McAfee and used the Windows
firewall didnt work. have i missed something?
Click to expand...
Oh yeah heres one more thing- im over a wireless network witha
netgear router hope that helps!
Click to expand...

Is this some sort of "test" you are doing or are you trying to connect to a
computer behind the router from one not on the same router?

Who is there to answer the remote assistance request?
 
Yeah this is a test, im anwsering the requests. and yes both computers are on
the same router
 
Since both PCs are on the same LAN try this as an alternative...

http://theillustratednetwork.mvps.org/RemoteAssistance/RemoteAssistance.html

RA can be slow connecting at times if both PCs are on the same LAN and your
trying to use the Messenger method. Make sure both PCs and the router have
UPnP enabled...

--

Al Jarvi (MS-MVP Windows Networking)

Please post *ALL* questions and replies to the news group for the
mutual benefit of all of us...
The MS-MVP Program - http://mvp.support.microsoft.com
This posting is provided "AS IS" with no warranties, and confers no
rights...
 
how do you check that?

Sooner Al said:
Since both PCs are on the same LAN try this as an alternative...

http://theillustratednetwork.mvps.org/RemoteAssistance/RemoteAssistance.html

RA can be slow connecting at times if both PCs are on the same LAN and your
trying to use the Messenger method. Make sure both PCs and the router have
UPnP enabled...

--

Al Jarvi (MS-MVP Windows Networking)

Please post *ALL* questions and replies to the news group for the
mutual benefit of all of us...
The MS-MVP Program - http://mvp.support.microsoft.com
This posting is provided "AS IS" with no warranties, and confers no
rights...
Click to expand...
 
On the PC run services.msc from the "Start -> Run" command window and make
sure the "SSDP Discovery Service" and "Universal Plug and Play Device Host"
services are both *STARTED*.

Check your router manual for information about UPnP for that device.

--

Al Jarvi (MS-MVP Windows Networking)

Please post *ALL* questions and replies to the news group for the
mutual benefit of all of us...
The MS-MVP Program - http://mvp.support.microsoft.com
This posting is provided "AS IS" with no warranties, and confers no
rights...

RHM said:
how do you check that?
Click to expand...
 
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