T
T.O.
When I create a remote assistance file, "Invitation.msincident", my computer
is not including the IP address within this file.
Therefore, when the helper runs the file, it can't find my computer on the
internet.
I am behind a router and it shows my 192.... address, but not the 'real'
internet IP address within the invite.
Now when I get these remote assistance requests from my Dad, his requests
will show both his 192...address and his real internet IP.
So for some reason it's not being generated correctly on my computer.
My Dad and I are both using the exact same router. I've checked every router
page, every setting. I checked all running services. Both of us are using XP
Pro. As far as I can tell, all Windows firewall, services, and other
security settings are the same.
We are using the same antivirus.
I have a laptop with Vista on my network, and it generates the
"Invitation.msincident" file just fine, showing both the 192...address and
the real internet IP. So I don't think it has anything to do with the
router.
I have a buddy that is NOT behind a router, using XP Home and his does the
same thing. No 'real' internet IP is included in the invite.
I'm sure it has to be something in XP that's preventing it from correctly
generating the invite, but I've spent weeks searching the internet for this
and can't find anything.
Anyone run across this before with a solution????
Thanks all.
T.O.
is not including the IP address within this file.
Therefore, when the helper runs the file, it can't find my computer on the
internet.
I am behind a router and it shows my 192.... address, but not the 'real'
internet IP address within the invite.
Now when I get these remote assistance requests from my Dad, his requests
will show both his 192...address and his real internet IP.
So for some reason it's not being generated correctly on my computer.
My Dad and I are both using the exact same router. I've checked every router
page, every setting. I checked all running services. Both of us are using XP
Pro. As far as I can tell, all Windows firewall, services, and other
security settings are the same.
We are using the same antivirus.
I have a laptop with Vista on my network, and it generates the
"Invitation.msincident" file just fine, showing both the 192...address and
the real internet IP. So I don't think it has anything to do with the
router.
I have a buddy that is NOT behind a router, using XP Home and his does the
same thing. No 'real' internet IP is included in the invite.
I'm sure it has to be something in XP that's preventing it from correctly
generating the invite, but I've spent weeks searching the internet for this
and can't find anything.
Anyone run across this before with a solution????
Thanks all.
T.O.