Remote Assistance connection could not be established because the

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

Remote Assistance connection could not be established because the remote host
name could not be resolved.

I have tried several times to help one of our statelite computers to do a
few things however, for some reason I am getting this error message. Can
anyone help.

Thanks Kevin
 
If you have any firewall try to disable them and try again. Also you need to
open 3389 port on your computer.
 
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