Remote Assist Sends Internal Not External IP?

  • Thread starter Thread starter Kahuna
  • Start date Start date
K

Kahuna

Hi Folks

I am using RA to allow clients to view our demo across the web. I retain
control of my desktop and all works nicely - to a degree!

The invitations I send are incorporating my Local Network IP rather than my
Public IP as set in my NAT Router. This can be fixed using notepad to
doctor-up the invite XML, but its a pain getting clients to play with that
invite or even doing it myself and re-sending.

Is there a way to set the invite process to get my Public IP?
 
Thanks Al, that's what I am doing at the moment - but I'd like to figure out
how to get my fixed IP in there automatically so I don't need to doctor it
up each time.

Cheers
 
Thanks Al, that's what I am doing at the moment - but I'd like to figure out how to get
my fixed IP in there automatically so I don't need to doctor it up each time.
Cheers
Click to expand...

--
Kahuna
------------
Sooner Al said:
Two things to/try...
* Create an invitation file with an expiration period of the maximum 99 days. See this
page for help...
http://theillustratednetwork.mvps.org/ RemoteAssistance/RemoteAssistance. html
* Next modify the invitation file and use a fully qualified domain name versus your
public IP. You should be able to use a free one from a service like No- IP.com for
example.
* Send the modified invitation file to your client.
Click to expand...

"Kahuna" wrote:
Click to expand...
Click to expand...

I supose you could write a script to do a replacement of the incorrect IP. That's pretty
easy to do in a Linux/UNIX shell, so I guess its fairly easy to do on a Windows box. I
will leave that to the scripting experts...

Good luck...
 
Just one last thought...Have you seen these articles that deal with RA & UPnP?

http://tinyurl.com/d9w6c

They may, or may not, be helpful...

--
Al Jarvi (MS-MVP Windows Networking)

Please post *ALL* questions and replies to the news group for the mutual
benefit of all of us...



Sooner Al said:
Thanks Al, that's what I am doing at the moment - but I'd like to figure out how to get
my fixed IP in there automatically so I don't need to doctor it up each time.
Cheers
Click to expand...

--
Kahuna
------------
Sooner Al said:
Two things to/try...
* Create an invitation file with an expiration period of the maximum 99 days. See this
page for help...
http://theillustratednetwork.mvps.org/ RemoteAssistance/RemoteAssistance. html
* Next modify the invitation file and use a fully qualified domain name versus your
public IP. You should be able to use a free one from a service like No- IP.com for
example.
* Send the modified invitation file to your client.
Click to expand...

:
Hi Folks
I am using RA to allow clients to view our demo across the web. I retain control of
my desktop and all works nicely - to a degree!
The invitations I send are incorporating my Local Network IP rather than my
Public IP as set in my NAT Router. This can be fixed using notepad to doctor-up the
invite XML, but its a pain getting clients to play with that invite or even doing it
myself and re- sending.
Is there a way to set the invite process to get my Public IP?
Click to expand...
Click to expand...

I supose you could write a script to do a replacement of the incorrect IP. That's pretty
easy to do in a Linux/UNIX shell, so I guess its fairly easy to do on a Windows box. I
will leave that to the scripting experts...

Good luck...
Click to expand...
 
Thanks Al, before I got your last feedback I discovered UPnP was not running
correctly on my Router so after some re-installation (3 hours worth of
jigery-pokery) I now get my public IP on the invites.

Thanks for the help
 
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