Remote Assist not connecting

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Guest

using msn messenger to request and accept invitaion, getting remote host error.
have gone thru the other computer it is setup to accept remote assist.
Any other suggestions would be helpful
 
Sissy said:
using msn messenger to request and accept invitaion, getting remote
host error. have gone thru the other computer it is setup to accept
remote assist.
Any other suggestions would be helpful
Click to expand...

Depends...
Any more information?
Routers involved?
Firewalls configured?

Overview of Remote Assistance in Windows XP
http://support.microsoft.com/kb/300546

Using Remote Assistance to Get Help When You Need It
http://www.microsoft.com/windowsxp/using/helpandsupport/learnmore/remoteassist/intro.mspx

HOW TO: Obtain Remote Assistance Using Windows Messenger in Windows XP
http://support.microsoft.com/kb/306556/

Start a Remote Assistance Session from Windows Messenger
http://www.microsoft.com/windowsxp/using/helpandsupport/learnmore/remoteassist/viaim.mspx

HOW TO: Provide Remote Assistance In Response to Windows Messenger
Invitation in Windows XP
http://support.microsoft.com/kb/306800/

HOW TO: Obtain Remote Assistance by Sending an E-mail Message in Windows XP
http://support.microsoft.com/kb/306757/

HOW TO: Provide Remote Assistance in Response to an E-mail Invitation in
Windows XP
http://support.microsoft.com/kb/306791/

Start a Remote Assistance Session by Sending a File
http://www.microsoft.com/windowsxp/using/helpandsupport/learnmore/remoteassist/viafile.mspx

Step-by-Step Guide to Remote Assistance
http://www.microsoft.com/technet/prodtechnol/winxppro/maintain/rmassist.mspx

Provide Remote Assistance When Using a NAT Device
http://www.microsoft.com/windowsxp/using/networking/learnmore/tips/jackson1.mspx

Don't want to use "Remote Assistance"?

UltraVNC
http://ultravnc.sourceforge.net/

TightVNC
http://www.tightvnc.com/

*Note* - you still need to know how to properly configure any firewall
(software or hardware) and any router/NAT device you have to allow these
products to work.
 
I have set up Remote Desktop Connection on my home computer and am able to
see it when I enter the IP address from the mstsc prompt, but when I enter in
the username and passwordit keeps telling me it can notlog me on that I need
to check the username and domain and ensure I am typing the password
correctly. I have done this like a thousand times and everytime I do I get
the same message, I know I am typing everything correctly so why wont it
connect me?
 
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