remote access

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

I have been unable to allow remote access to my computer. I have windows xp
professional and my friend Dan has windows xp home edition. However, when I
"ask" him for remote assistance (via msn messenger), we are unable to
connect. What gives?
 
I assume you have allowed Remote assistance enabled. Right click My
Computer, properties/remote and place a check mark under Remote Assistance.
Also ensure the firewall allows access for Remote assistance.
 
Greetings Bert,

Do either of you have a router? If so, the router must support Universal Plug and Play
(UPnP) in order for a direct connection to be established (like Remote Assistance). A number
of router manufacturers now support UPnP, but you may require a firmware update or need to
turn UPnP in the router configuration.
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2004 Jonathan Kay.
You *must* contact me for redistribution rights.
 
You are correct Jonathan ... as it appears my router does not currently
support UPnP and that is preventing the remote access. I will search to see
if there is an update ... otherwise, I will need to buy a new router that
does support UPnP.
thanks,
Bert
 
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