Just have him click the 'Take Control' button and then you can confirm (a dialog box will
appear) on your side. If he doesn't have the button, then you'll need to disconnect and the
other person will need to request Remote Assistance.
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
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