A
Andre Da Costa [Extended64]
Some of my devices are not working, what should I do?
You can do a couple things, check the manufacturers website for updates. If
your internet connection is working in Windows Vista, I suggest you try
obtaining the drivers through Windows Update. Click Start > All Programs >
Windows Update > Turn on Windows Update. A list of available updates will
then be downloaded, you will have the option to view them, do so and check
off the appropriate drivers you need and click Install.
Also, for 64-bit systems, your device drivers need to be 64-bit native,
32-bit drivers will "not" work. Windows Vista x64 will require signed
drivers which mean drivers written for devices are more reliable and less
prone to causing system instability, this also means, you can have
confidence in the source of your drivers for your devices.
If that does not work, your best option right now is to file a report on the
issue to at least get the attention of folks at MS so they can look into the
issue early and least have a fix by either Release Candidate 1 or Release to
Manufacturering or a little bit after the product hits market.
For Feedback:
http://go.microsoft.com/fwlink/?linkid=55160
Feedback reporting tool:
http://go.microsoft.com/fwlink/?linkid=43655
Tips for how to file a problem report
Here are some things to consider when filing a problem report:
Please file your report as soon as possible after you find a problem. The
sooner we hear from you, the sooner we can investigate and try to fix the
problem.
Please provide a brief, descriptive title. The title is the first thing we
see when we get the report, so a succinct, clear title will help us
effectively identify and prioritize the problem.
Please provide enough detail in the description for us to understand the
problem. The more detail you can provide, the better.
Please provide the steps we can follow to reproduce the problem. Any
incorrect or missing steps can prevent us from being able to reproduce and
address the problem.
If you have any supplemental files, screen shots, etc., that will help us
investigate the problem, please attach those to your report. Seeing a
picture can sometimes help us identify the problem more quickly.
You can do a couple things, check the manufacturers website for updates. If
your internet connection is working in Windows Vista, I suggest you try
obtaining the drivers through Windows Update. Click Start > All Programs >
Windows Update > Turn on Windows Update. A list of available updates will
then be downloaded, you will have the option to view them, do so and check
off the appropriate drivers you need and click Install.
Also, for 64-bit systems, your device drivers need to be 64-bit native,
32-bit drivers will "not" work. Windows Vista x64 will require signed
drivers which mean drivers written for devices are more reliable and less
prone to causing system instability, this also means, you can have
confidence in the source of your drivers for your devices.
If that does not work, your best option right now is to file a report on the
issue to at least get the attention of folks at MS so they can look into the
issue early and least have a fix by either Release Candidate 1 or Release to
Manufacturering or a little bit after the product hits market.
For Feedback:
http://go.microsoft.com/fwlink/?linkid=55160
Feedback reporting tool:
http://go.microsoft.com/fwlink/?linkid=43655
Tips for how to file a problem report
Here are some things to consider when filing a problem report:
Please file your report as soon as possible after you find a problem. The
sooner we hear from you, the sooner we can investigate and try to fix the
problem.
Please provide a brief, descriptive title. The title is the first thing we
see when we get the report, so a succinct, clear title will help us
effectively identify and prioritize the problem.
Please provide enough detail in the description for us to understand the
problem. The more detail you can provide, the better.
Please provide the steps we can follow to reproduce the problem. Any
incorrect or missing steps can prevent us from being able to reproduce and
address the problem.
If you have any supplemental files, screen shots, etc., that will help us
investigate the problem, please attach those to your report. Seeing a
picture can sometimes help us identify the problem more quickly.