reinstalling

[Eric A.]

Greetings,
The computer I bought came with Windows XP home edition
pre-installed on the computer. The manufacturer provided
me with a system restore disk along with several
diagnostic utilities. The did NOT however provide me with
a copy of the Windows XP disk. The way the "restore"
system works is there is (or I should say was) a back up
partition on my hard drive which contained copies of all
the pre-installed software inclucding the operating
system. I was performing a backup of my system when the
backup program provided re-partitioned my hard drive and
completely erradicated the old back-up. Therefore I have
no way of reinstalling the opperating system should
something tragic happen. I've checked the Microsoft web
site and I've spent 30 minutes on the phone with the
manaugacturer (without ever talking to a human I might
add) and no one can tell me if I'm going to have to pay
300 bucks for another copy of Windows XP or if I can
obtain a replacement to my registered copy of the
program. Or even if I can buy a reduced price copy of the
program since I"ve already paid for it once. Any help
would be GREATLY apperciated. Please email replys as I am
unable to check this forum very often.
Thanks in advance
Eric.

 

[Carey Frisch [MVP]]

You should contact your computer manufacturer for assistance.
Your computer manufacturer, not Microsoft, has full support
responsibility for the OEM version of Windows XP installed
on your system. Please read the User's Guide that came with
your computer.

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User

Be Smart! Protect your PC!
http://www.microsoft.com/security/protect/

--------------------------------------------------------------------------


| Greetings,
| The computer I bought came with Windows XP home edition
| pre-installed on the computer. The manufacturer provided
| me with a system restore disk along with several
| diagnostic utilities. The did NOT however provide me with
| a copy of the Windows XP disk. The way the "restore"
| system works is there is (or I should say was) a back up
| partition on my hard drive which contained copies of all
| the pre-installed software inclucding the operating
| system. I was performing a backup of my system when the
| backup program provided re-partitioned my hard drive and
| completely erradicated the old back-up. Therefore I have
| no way of reinstalling the opperating system should
| something tragic happen. I've checked the Microsoft web
| site and I've spent 30 minutes on the phone with the
| manaugacturer (without ever talking to a human I might
| add) and no one can tell me if I'm going to have to pay
| 300 bucks for another copy of Windows XP or if I can
| obtain a replacement to my registered copy of the
| program. Or even if I can buy a reduced price copy of the
| program since I"ve already paid for it once. Any help
| would be GREATLY apperciated. Please email replys as I am
| unable to check this forum very often.
| Thanks in advance
| Eric.