reinstalling windows xp

  • Thread starter Thread starter erin whitsett
  • Start date Start date
E

erin whitsett

the product key it asks for says it is invalid it is a 25
digit code i found on my certificate of authentisity who
can i contact or were can i go to get this fixed
 
The CD key should be on a tag on your PC case or affixed to the packaging in
which the XP CD was located when you received it. The product ID which is
what I believe is on the COA is usually not the CD key.
 
Greetings --

You need to examine the Product Key very carefully. It's awfully
easy to mistake a "B" for an "8," a "G" for a "6," an "S" for a "5,"
or a "Q" for a "0" or "O." Fortunately, Microsoft had the good sense
to leave the "1's," "I's," "O's," and "0's" out of the equation.
Also, be sure that your CapsLock if _off_ while entering the Product
Key.

Troubleshooting Invalid CD Key Error Message During Windows XP Setup
http://support.microsoft.com/default.aspx?scid=kb;en-us;310637


Bruce Chambers

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