REinstalling Vista on the same machine.

[Guest]

My install of Vista got corrupted and kept BSOD and shutting down.

So after desperately trying to repair the original install i gave up and
reinstalled from the disc supplied by the builder.

After trying to activate this install I am told that the product key is
already in use??

and my copy of windows will stop working after 29 days?

how do I get around this?

 

[John Barnett MVP]

Telephone the Windows activation line. Click the activation option in Vista
as you have previously done only this time select the telephone option. A
free phone (toll free) number will appear which you should call. You need to
be in front of your pc when you call as you will need to type a set of
numbers into your telephone keypad (these will appear on your pc screen). In
return the automated activation line will give you another set of numbers
which you will need to type into the dialogue box on your computer screen to
activate vista. If activation is refused then stay on the line and you will
be transferred to a 'real' person who can guide you through the process.
Obviously you will probably have to tell them what has happened, i.e., your
BSOD etc.

--
John Barnett MVP
Associate Expert
Windows - Shell/User

Web: http://xphelpandsupport.mvps.org
Web: http://vistasupport.mvps.org

The information in this mail/post is supplied "as is". No warranty of any
kind, either expressed or implied, is made in relation to the accuracy,
reliability or content of this mail/post. The Author shall not be liable for
any direct, indirect, incidental or consequential damages arising out of the
use of, or inability to use, information or opinions expressed in this
mail/post..

 

[PvdG42]

My install of Vista got corrupted and kept BSOD and shutting down.

So after desperately trying to repair the original install i gave up and
reinstalled from the disc supplied by the builder.

After trying to activate this install I am told that the product key is
already in use??

and my copy of windows will stop working after 29 days?

how do I get around this?

Have you contacted the builder? It sounds like you have an OEM Vista where
the system builder has agreed to assume all support responsibilities for the
OEM software installed on your PC.

 

[Richard Urban]

At this point it has nothing to do with OEM or a system builder.

All he has to do is to reactivate his system via telephone. If the number
the system builder gave him is not valid, then he must contact that person.

--


Regards,

Richard Urban
Microsoft MVP Windows Shell/User
(For email, remove the obvious from my address)

 

[Guest]

Thanks guys!

I was starting to get worried!

I really appreciate people taking the time to reply!

 

[PvdG42]

At this point it has nothing to do with OEM or a system builder.

All he has to do is to reactivate his system via telephone. If the number
the system builder gave him is not valid, then he must contact that
person.

--


Regards,

Richard Urban
Microsoft MVP Windows Shell/User
(For email, remove the obvious from my address)

Face red, cowering in shame...
Right you are! My bad!