Reinstalling printer software after Windows XP crash

  • Thread starter Thread starter Lisa
  • Start date Start date
L

Lisa

Hi, I had to install a replacement Windows XP Home
Version OS after a systems crash. I am using an HP
OfficeJet 600 All-In-One Printer/Scanner/Fax and it now
needs to be reinstalled too, but the system will not read
the software disk. It worked fine with the previous XP
system, this is just a replacement one. The error message
was that the computer had lost communication with the
printer, and that I should uninstall and reinstall it.
Any suggestions?
 
Success!!

I tried again to install the HP OfficeJet 600 after
restarting the computer with the disk in. It partially
installed but had errors. I went to Hewlett Packard's
Customer Service area and found a download to correct the
errors - apparently this printer wasn't fully compatible
with the newer XP version. So, my disk is of no use with
this operating system, but the download has it working ok
now.
 
Back
Top