Reinstalled Office 07: Now can't do merge to email

  • Thread starter Thread starter Boppy
  • Start date Start date
B

Boppy

Hi guys, every Friday I send out a message to about 100 emails. This
week I had to reinstall Vista and Office 07 and now I can't get emails
to go out.

The merge happens in that I can see the names being filled in but
basically the messages don't get sent. They are not appearing in my
outbox or sent mail.

I'm on an Exchange server, but that's not new.

Grateful for advice so I can get this message out urgently.

Thanks in advance
Jo
 
Hi guys, every Friday I send out a message to about 100 emails. This
week I had to reinstall Vista and Office 07 and now I can't get emails
to go out.

The merge happens in that I can see the names being filled in but
basically the messages don't get sent. They are not appearing in my
outbox or sent mail.

I'm on an Exchange server, but that's not new.

Grateful for advice so I can get this message out urgently.

Thanks in advance
Jo

And yes, Outlook is set as the default mail client. Is there anywhere
else I need to set this other than under Outlook/tools/other?
 
Reinstalling does not configure your Outlook Address Book Service. You must
do that yourself if you expect mail merges to work. Instructions on how to
do so abound in these groups. It that doesn't work, post a more detailed
description of how you are executing the merge and what happens when you
try.
--
Russ Valentine
[MVP-Outlook]
Hi guys, every Friday I send out a message to about 100 emails. This
week I had to reinstall Vista and Office 07 and now I can't get emails
to go out.

The merge happens in that I can see the names being filled in but
basically the messages don't get sent. They are not appearing in my
outbox or sent mail.

I'm on an Exchange server, but that's not new.

Grateful for advice so I can get this message out urgently.

Thanks in advance
Jo

And yes, Outlook is set as the default mail client. Is there anywhere
else I need to set this other than under Outlook/tools/other?
 
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