Reinstall Windows XP?

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Slider76

I just uninstalled Norton Online Security Suite in order to install a new
product. When prompted to reboot in order to complete this process, I did.
Now my laptop (Dell D830/WinXP Pro) will not start. I get an error message
stating the following file is missing or corrupt:

<Windows root>\System32\hal.dll

It has been my experience that even if I could figure out how to copy this
one file back into the correct directory on the hard drive, that another
message would pop up notifying me of more missing/corrupt files.

Exploring my options has brought to mind several questions:

1) Can I just reinstall WinXP using the DVD drive even though I can't get a
prompt?
2) If I can find a way to reinstall WinXP, will it just overwrite the
existing copy and recify the missing files and leave all other programs/files
intact?
3) If the above is not possible or it will not reinstall without
removing/deleting my other programs and files, can I just remove the hard
drive, buy an external enclosure (USB), connect it to my other laptop and
salvage all of my data?
4) Do external USB enclosures have to be special to work with laptop hard
drives (as compared with PC hard drives)?

My most recent backup was about 4 weeks ago to my HP MyBook so basic data
isn't too much of an issue, however, my business email in MS Outlook might be
a problem as a monthly backup goes to MyBook and weekly backups just go to
the hard drive.
 
Slider76 said:
I just uninstalled Norton Online Security Suite in order to install a new
product. When prompted to reboot in order to complete this process, I did.
Now my laptop (Dell D830/WinXP Pro) will not start. I get an error message
stating the following file is missing or corrupt:

<Windows root>\System32\hal.dll

It has been my experience that even if I could figure out how to copy this
one file back into the correct directory on the hard drive, that another
message would pop up notifying me of more missing/corrupt files.

Exploring my options has brought to mind several questions:

1) Can I just reinstall WinXP using the DVD drive even though I can't get
a
prompt?
2) If I can find a way to reinstall WinXP, will it just overwrite the
existing copy and recify the missing files and leave all other
programs/files
intact?
3) If the above is not possible or it will not reinstall without
removing/deleting my other programs and files, can I just remove the hard
drive, buy an external enclosure (USB), connect it to my other laptop and
salvage all of my data?
4) Do external USB enclosures have to be special to work with laptop hard
drives (as compared with PC hard drives)?

My most recent backup was about 4 weeks ago to my HP MyBook so basic data
isn't too much of an issue, however, my business email in MS Outlook might
be
a problem as a monthly backup goes to MyBook and weekly backups just go to
the hard drive.
Click to expand...

http://pcsupport.about.com/od/findbyerrormessage/a/missinghaldll.htm

You can reinstall XP, yes. A repair install may or may not fix the
problem. Repair installs generally leave installed applications and data
intact - they use the existing registry. Windows files are replaced with
older versions, and updates must be re-applied.

Parallel installs will not know anything about installed apps or data.

Never assume that your data will be preserved.

Certainly, you can simply attach the drive to another system. The only
criteria is that the case or adapter match the connector type of your drive
(IDE or SATA). Laptop drive cases generally come with no power adapter,
but with a 3-ended cable; two ends connect to USB ports on the host PC
(since that's the only way to get enough power) and one end to the case.
Then locate the data and copy it off, or, get another hard disk and install
to that, then copy the data back to the new drive after the install.

Backups that go to the same physical hard disk as the orginal data are
basically of no value. They will be just as inaccessible as the original
files when the drive crashes.

Do not use that approach.

HTH
-pk
 
you might first
try a chkdsk /p
via the recovery
console via the
boot win cd.

the chkdsk will
reconcile the mft
to the file system
and perhaps find
the missing file.

if the chkdsk proves
unfruitful, then a
repair install should
resolve the issue.

incidentally, I have seen
these hal errors occur
when there is more than
one os installed.

--

db·´¯`·...¸><)))º>
DatabaseBen, Retired Professional
- Systems Analyst
- Database Developer
- Accountancy
- Veteran of the Armed Forces
- Microsoft Partner
- @hotmail.com
~~~~~~~~~~"share the nirvana" - dbZen
 
In addition to the other responses, note that the XP CDROM is bootable, thus
can be installed without any DOS-type prompt. In fact, one can install XP
on an unformatted hard drive, since XP will do the formatting for you.

If you have a retail version of XP, then you should try a "repair" install
(preserves your files and programs) before a clean install (formats then
installs. I have heard that a few name-brand CDs will also do this.
Unfortunately, the sort of OEM CD that one can buy for about half the price
of the retail CD does not support this option. Here are some links about
repair installs:

http://support.microsoft.com/default.aspx?scid=kb;en-us;315341

http://www.webtree.ca/windowsxp/repair_xp.htm

http://www.extremetech.com/print_article/0,3998,a=23979,00.asp

http://www.geekstogo.com/forum/Repair-Windows-XP-t138.html

As for the suggestion to try CHKDSK C: /R via the recovery console, that is
even a better idea than a reinstall. It should not hurt and might help.
The recovery console is an option on the XP CDROM. Or, you can run it form
a floppy set downloadable free from Microsoft. Here are some links about
the recovery console:

http://www.wown.com/j_helmig/wxprcons.htm

http://www.xxcopy.com/xxcopy33.htm (near bottom)

http://www.kellys-korner-xp.com/win_xp_rec.htm

http://support.microsoft.com/kb/314058
 
db said:
you might first
try a chkdsk /p
via the recovery
console via the
boot win cd.

the chkdsk will
reconcile the mft
to the file system
and perhaps find
the missing file.

if the chkdsk proves
unfruitful, then a
repair install should
resolve the issue.

incidentally, I have seen
these hal errors occur
when there is more than
one os installed.
Click to expand...
In my experience it is never a good idea to do anything other than to
use chkdsk to try and repair the filesystem until the data has been
recovered. In my opinion the best way to do this would be do download a
copy of a linux livecd and then copy the data across to the HP MyBook
over the network.

USB Enclosure = $10 - $20
CD-R = $0.25

Ubuntu/Kubuntu would probably be your best bet as i find it is easier to
use compared to other distributions.

You can also check the hard drive using the badblocks program.

I came across this page and might be of some use

http://ubuntuforums.org/archive/index.php/t-461084.html
 
I just uninstalled Norton Online Security Suite in order to install a new
product. When prompted to reboot in order to complete this process, I did..
Now my laptop (Dell D830/WinXP Pro) will not start. I get an error message
stating the following file is missing or corrupt:

<Windows root>\System32\hal.dll

It has been my experience that even if I could figure out how to copy this
one file back into the correct directory on the hard drive, that another
message would pop up notifying me of more missing/corrupt files.

Exploring my options has brought to mind several questions:

1) Can I just reinstall WinXP using the DVD drive even though I can't geta
prompt?
2) If I can find a way to reinstall WinXP, will it just overwrite the
existing copy and recify the missing files and leave all other programs/files
intact?
3) If the above is not possible or it will not reinstall without
removing/deleting my other programs and files, can I just remove the hard
drive, buy an external enclosure (USB), connect it to my other laptop and
salvage all of my data?
4) Do external USB enclosures have to be special to work with laptop hard
drives (as compared with PC hard drives)?

My most recent backup was about 4 weeks ago to my HP MyBook so basic data
isn't too much of an issue, however, my business email in MS Outlook might be
a problem as a monthly backup goes to MyBook and weekly backups just go to
the hard drive.
Click to expand...

Download (and use) Norton Remover (freebee) & if you have any sense,
lose Norton.
http://service1.symantec.com/Support/tsgeninfo.nsf/docid/2005033108162039
 
Slider76 said:
I just uninstalled Norton Online Security Suite in order to install a new
product. When prompted to reboot in order to complete this process, I did.
Now my laptop (Dell D830/WinXP Pro) will not start. I get an error message
stating the following file is missing or corrupt:

<Windows root>\System32\hal.dll

It has been my experience that even if I could figure out how to copy this
one file back into the correct directory on the hard drive, that another
message would pop up notifying me of more missing/corrupt files.

Exploring my options has brought to mind several questions:

1) Can I just reinstall WinXP using the DVD drive even though I can't get a
prompt?
2) If I can find a way to reinstall WinXP, will it just overwrite the
existing copy and recify the missing files and leave all other programs/files
intact?
3) If the above is not possible or it will not reinstall without
removing/deleting my other programs and files, can I just remove the hard
drive, buy an external enclosure (USB), connect it to my other laptop and
salvage all of my data?
4) Do external USB enclosures have to be special to work with laptop hard
drives (as compared with PC hard drives)?

My most recent backup was about 4 weeks ago to my HP MyBook so basic data
isn't too much of an issue, however, my business email in MS Outlook might be
a problem as a monthly backup goes to MyBook and weekly backups just go to
the hard drive.
Click to expand...

Thank you to everyone that offered advice for my problem. I used it all
starting with the least intrusive, chkdsk \p. That did find errors but could
not rectify them. In the end my only solution was to reinstall WinXP and now
of course, I must spend a few more hours reinstalling all my programs and
retrieving backed up files from my external hard disk.

One more question before I start this process:

Because this was a complete reinstall of WinXP, even though the OS does not
recognize any of the originally installed programs, they are all still there.
Is there an easy way of deleting all these program files so when I reinstall
each program there are not duplicates of all the files, taking up my hard
drive space and possibly creating conflicts? Or is this strictly a manual
task, deleting each directory individually in Windows Explorer?
 
|
|
| "Slider76" wrote:
|
| > I just uninstalled Norton Online Security Suite in order to install a new
| > product. When prompted to reboot in order to complete this process, I did.
| > Now my laptop (Dell D830/WinXP Pro) will not start. I get an error message
| > stating the following file is missing or corrupt:
| >
| > <Windows root>\System32\hal.dll
| >
| > It has been my experience that even if I could figure out how to copy this
| > one file back into the correct directory on the hard drive, that another
| > message would pop up notifying me of more missing/corrupt files.
| >
| > Exploring my options has brought to mind several questions:
| >
| > 1) Can I just reinstall WinXP using the DVD drive even though I can't get a
| > prompt?
| > 2) If I can find a way to reinstall WinXP, will it just overwrite the
| > existing copy and recify the missing files and leave all other programs/files
| > intact?
| > 3) If the above is not possible or it will not reinstall without
| > removing/deleting my other programs and files, can I just remove the hard
| > drive, buy an external enclosure (USB), connect it to my other laptop and
| > salvage all of my data?
| > 4) Do external USB enclosures have to be special to work with laptop hard
| > drives (as compared with PC hard drives)?
| >
| > My most recent backup was about 4 weeks ago to my HP MyBook so basic data
| > isn't too much of an issue, however, my business email in MS Outlook might be
| > a problem as a monthly backup goes to MyBook and weekly backups just go to
| > the hard drive.
|
| Thank you to everyone that offered advice for my problem. I used it all
| starting with the least intrusive, chkdsk \p. That did find errors but could
| not rectify them. In the end my only solution was to reinstall WinXP and now
| of course, I must spend a few more hours reinstalling all my programs and
| retrieving backed up files from my external hard disk.
|
| One more question before I start this process:
|
| Because this was a complete reinstall of WinXP, even though the OS does not
| recognize any of the originally installed programs, they are all still there.
| Is there an easy way of deleting all these program files so when I reinstall
| each program there are not duplicates of all the files, taking up my hard
| drive space and possibly creating conflicts? Or is this strictly a manual
| task, deleting each directory individually in Windows Explorer?

Had you done a clean installation, it would have reformatted your drive and you would have no
conflicts.
 
Agreed, but I thought I could get away with a "repair" which I understood
would keep all my programs/files intact. And that's what I thought I was
doing. It was only after everything was complete that I realized when I
started XP and clicked on programs, there was nothing there.
 
Does anyone know the path where XP saves the MS Outlook files it archives?
Also, if I install Outlook (2003 or 2007) on my netbook, can I copy this
archive over from my laptop via USB drive and reload it back into the newly
installed Outlook on the netbook?
 
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