Reinstall Win 2000 Pro

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Guest

After considerable discussion, Tech Support in my ISP suggested that I
reinstall Windows. I have Windows 2000 Pro, and have the install CD -- in
fact I have 2 CD's: one that is labelled "Windows 2000 Professional Step by
Step Interactive", and a second one, labelled "1-2 Processor Edition" that
was shrinkwrapped with a Quick Start Guide, and has a "Includes Spervice Pack
2" sticker on the outside of the envelope.

Which one should I use, and are there any tips to look for? I searched the
Microsoft web site for 2 hours but could not find one article on reinstalling
Win 2000.
 
leapjay said:
After considerable discussion, Tech Support in my ISP suggested that I
reinstall Windows. I have Windows 2000 Pro, and have the install CD -- in
fact I have 2 CD's: one that is labelled "Windows 2000 Professional Step
by
Step Interactive", and a second one, labelled "1-2 Processor Edition" that
was shrinkwrapped with a Quick Start Guide, and has a "Includes Spervice
Pack
2" sticker on the outside of the envelope.

Which one should I use, and are there any tips to look for? I searched the
Microsoft web site for 2 hours but could not find one article on
reinstalling
Win 2000.
Click to expand...

I suspect that the "Interactive" CD is a tutorial. The other one is
most likely the installation CD. It should have a product code
on it.
 
Yes, the second one.

To do a clean install, either boot the Windows 2000 install CD-Rom or setup
disks. The set of four install disks can be created from your Windows 2000
CD-Rom; change to the \bootdisk directory on the CD-Rom and execute
makeboot.exe (from dos) or makebt32.exe (from 32 bit) and follow the
prompts.

(Note: If your drive controller is not natively supported then you'll want
to boot the Windows 2000 install CD-Rom. Then *F6* very early and very
important (at setup is inspecting your system) in the setup to prevent drive
controller detection, and select S to specify additional drivers. Then later
you'll be prompted to insert the manufacturer supplied Windows 2000 driver
for your drive controller in drive "A")

Setup inspects your computer's hardware configuration and then begins to
install the Setup and driver files. When the Windows 2000 Professional
screen appears, press ENTER to set up Windows 2000 Professional.

Read the license agreement, and then press the F8 key to accept the terms of
the license agreement and continue the installation.

When the Windows 2000 Professional Setup screen appears, all the existing
partitions and the unpartitioned spaces are listed for each physical hard
disk. Use the ARROW keys to select the partitions Press D to delete an
existing partition, If you press D to delete an existing partition, you must
then press L (or press ENTER, and then press L if it is the System
partition) to confirm that you want to delete the partition. Repeat this
step for each of the existing partitions When all the partitions are deleted
press F3 to exit setup, (to avoid unexpected drive letter assignments with
your new install) then restart the pc then when you get to this point in
setup again select the unpartitioned space, and then press C to create a new
partition and specify the size (if required). Windows will by default use
all available space.

Be sure to apply SP4 and these two below to your new install before
connecting to any network. Internet included. (sasser, msblast)
http://download.microsoft.com/download/E/6/A/E6A04295-D2A8-40D0-A0C5-241BFECD095E/W2KSP4_EN.EXE
http://www.microsoft.com/technet/security/bulletin/MS03-043.mspx
http://www.microsoft.com/technet/security/bulletin/MS03-049.mspx

Then

Rollup 1 for Microsoft Windows 2000 Service Pack 4
http://www.microsoft.com/downloads/...CF-8850-4531-B52B-BF28B324C662&displaylang=en



--

Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect
 
Hi Dave,

Thanks for the quick reply. I have a couple of follow-up questions.

1) How do I know if my drive controller is/is not natively controlled? I
don't have any manufacturer-supplied Windows 2000 driver for the drive
controller.

2) I don't have any install disks -- just the install CD-ROM. Do I need to
create the disks too?

3) Do I have to delete the existing C: drive on the PC? I have just one
drive, and C: is it. There are no other partitions. Can I install there, or
does it have to be deleted?

4) If I have to delete C: does that mean I will lose all my programs and
files?

Thanks again!

Dave Patrick said:
Yes, the second one.

To do a clean install, either boot the Windows 2000 install CD-Rom or setup
disks. The set of four install disks can be created from your Windows 2000
CD-Rom; change to the \bootdisk directory on the CD-Rom and execute
makeboot.exe (from dos) or makebt32.exe (from 32 bit) and follow the
prompts.

(Note: If your drive controller is not natively supported then you'll want
to boot the Windows 2000 install CD-Rom. Then *F6* very early and very
important (at setup is inspecting your system) in the setup to prevent drive
controller detection, and select S to specify additional drivers. Then later
you'll be prompted to insert the manufacturer supplied Windows 2000 driver
for your drive controller in drive "A")

Setup inspects your computer's hardware configuration and then begins to
install the Setup and driver files. When the Windows 2000 Professional
screen appears, press ENTER to set up Windows 2000 Professional.

Read the license agreement, and then press the F8 key to accept the terms of
the license agreement and continue the installation.

When the Windows 2000 Professional Setup screen appears, all the existing
partitions and the unpartitioned spaces are listed for each physical hard
disk. Use the ARROW keys to select the partitions Press D to delete an
existing partition, If you press D to delete an existing partition, you must
then press L (or press ENTER, and then press L if it is the System
partition) to confirm that you want to delete the partition. Repeat this
step for each of the existing partitions When all the partitions are deleted
press F3 to exit setup, (to avoid unexpected drive letter assignments with
your new install) then restart the pc then when you get to this point in
setup again select the unpartitioned space, and then press C to create a new
partition and specify the size (if required). Windows will by default use
all available space.

Be sure to apply SP4 and these two below to your new install before
connecting to any network. Internet included. (sasser, msblast)
http://download.microsoft.com/download/E/6/A/E6A04295-D2A8-40D0-A0C5-241BFECD095E/W2KSP4_EN.EXE
http://www.microsoft.com/technet/security/bulletin/MS03-043.mspx
http://www.microsoft.com/technet/security/bulletin/MS03-049.mspx

Then

Rollup 1 for Microsoft Windows 2000 Service Pack 4
http://www.microsoft.com/downloads/...CF-8850-4531-B52B-BF28B324C662&displaylang=en



--

Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect

leapjay said:
After considerable discussion, Tech Support in my ISP suggested that I
reinstall Windows. I have Windows 2000 Pro, and have the install CD -- in
fact I have 2 CD's: one that is labelled "Windows 2000 Professional Step
by
Step Interactive", and a second one, labelled "1-2 Processor Edition" that
was shrinkwrapped with a Quick Start Guide, and has a "Includes Spervice
Pack
2" sticker on the outside of the envelope.

Which one should I use, and are there any tips to look for? I searched the
Microsoft web site for 2 hours but could not find one article on
reinstalling
Win 2000.
Click to expand...
Click to expand...
 
leapjay said:
Hi Dave,

Thanks for the quick reply. I have a couple of follow-up questions.

1) How do I know if my drive controller is/is not natively controlled? I
don't have any manufacturer-supplied Windows 2000 driver for the drive
controller.
Click to expand...
*** What drive controller are you using? The standard IDE controller is
natively supported.

2) I don't have any install disks -- just the install CD-ROM. Do I need to
create the disks too?
Click to expand...
*** Only if you can't boot the CD-Rom

3) Do I have to delete the existing C: drive on the PC? I have just one
drive, and C: is it. There are no other partitions. Can I install there,
or
does it have to be deleted?
Click to expand...
*** This is for a clean installation. To perform a repair install see below.
Might be worth a shot but there's a good chance it wouldn't fix your
specific problem.

How to Perform an In-Place Upgrade of Windows 2000
http://support.microsoft.com/default.aspx?kbid=292175

What an In-Place Windows 2000 Upgrade Changes and What It Does Not Change
http://support.microsoft.com/default.aspx?kbid=306952

Be sure to apply these to your repair install before connecting to any
network. Internet included. (sasser, msblast)
http://download.microsoft.com/download/E/6/A/E6A04295-D2A8-40D0-A0C5-241BFECD095E/W2KSP4_EN.EXE
http://www.microsoft.com/technet/security/bulletin/MS03-043.mspx
http://www.microsoft.com/technet/security/bulletin/MS03-049.mspx

Then

Rollup 1 for Microsoft Windows 2000 Service Pack 4
http://www.microsoft.com/downloads/...CF-8850-4531-B52B-BF28B324C662&displaylang=en



4) If I have to delete C: does that mean I will lose all my programs and
files?
Click to expand...
* Yes everything will be gone.



--

Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect
 
There are a couple of things you do before doing a "clean install"
Try this
Start
Run...
"type" cmd /k cd\ <enter>
"type" chkdsk /f <enter>
"type" Y <enter> (to answer the question)
shutdown with "restart"
and let windows check your disk and replace corrupt files

see if this helps

If no joy

Start
Run...
"type" cmd /k <enter>
"type" SFC /scannow<enter>
be sure to have your install CD (this will need to replace any OS corrupt
files)
After completion reboot and see if this helps
If it does go to Windows updates and reinstall SP4 and all critical updates.
reboot and see if this does the trick.

dc
 
Supposed to have said a "a couple of things you CAN try" before biting the
bullet of a clean install.

dc
 
Hi Dave,

Thank you SO MUCH for taking the time to follow up on this. I will try the
"quick fix" first, and if it doesn't do the trick, go with the "clean
install".

I appreciate your help.

Dave Patrick said:
leapjay said:
Hi Dave,

Thanks for the quick reply. I have a couple of follow-up questions.

1) How do I know if my drive controller is/is not natively controlled? I
don't have any manufacturer-supplied Windows 2000 driver for the drive
controller.
Click to expand...
*** What drive controller are you using? The standard IDE controller is
natively supported.

2) I don't have any install disks -- just the install CD-ROM. Do I need to
create the disks too?
Click to expand...
*** Only if you can't boot the CD-Rom

3) Do I have to delete the existing C: drive on the PC? I have just one
drive, and C: is it. There are no other partitions. Can I install there,
or
does it have to be deleted?
Click to expand...
*** This is for a clean installation. To perform a repair install see below.
Might be worth a shot but there's a good chance it wouldn't fix your
specific problem.

How to Perform an In-Place Upgrade of Windows 2000
http://support.microsoft.com/default.aspx?kbid=292175

What an In-Place Windows 2000 Upgrade Changes and What It Does Not Change
http://support.microsoft.com/default.aspx?kbid=306952

Be sure to apply these to your repair install before connecting to any
network. Internet included. (sasser, msblast)
http://download.microsoft.com/download/E/6/A/E6A04295-D2A8-40D0-A0C5-241BFECD095E/W2KSP4_EN.EXE
http://www.microsoft.com/technet/security/bulletin/MS03-043.mspx
http://www.microsoft.com/technet/security/bulletin/MS03-049.mspx

Then

Rollup 1 for Microsoft Windows 2000 Service Pack 4
http://www.microsoft.com/downloads/...CF-8850-4531-B52B-BF28B324C662&displaylang=en



4) If I have to delete C: does that mean I will lose all my programs and
files?
Click to expand...
* Yes everything will be gone.



--

Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect
Click to expand...
 
Hi,

Dave Patrick gave me some excellent leads. I will try the "quick fix" of the
in-place install with the CD_ROM. That apparently will repair/replace
corrupted files (which could be the source of my problems). If it doesn't do
the trick, I'll do the clean install (not looking forward to that...).

Thanks for responding!
 
....for Clean Install...
Be sure to get all of the files you need
Address book
OE messages
extra fonts you may have installed
extra media you may have installed
..ini files for setups in some of your applications
any other files you may have, you may have forgotten about until you have
wiped it all off.

You can also retrieve your key for the OS, if you don't have it on the jewel
case by downloading and installing Belarc Advisor. You can download it here.
http://www.belarc.com/free_download.html It will also have a list of all of
your hotpatches installed now. Be good to print the read out it gives you.

After the InPlace Install, you will need to do your Service Pack and all
updates again.

A piece of advice. Always run an AVP. Avast and AVG are good free ones.
Run a hardware or software firewall.

good luck,
dc
 
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