Reinstall of XP-Pro and error message "IRQL_NOT_LESS_OR_EQUAL."

  • Thread starter Thread starter Tom B
  • Start date Start date
T

Tom B

This Windows XP-Pro computer has a new hard drive, and I am reinstalling
everything. The install from the XP disk runs OK until the screen says there
are 37 minutes left for the install. Then a blue screen appears with the
error message "IRQL_NOT_LESS_OR_EQUAL." The blue screen says to make sure
any new hardware or software is properly installed, etc. It suggests
disabling BIOS memory options such as caching or shadowing, but I don't see
any options for that in my Setup. The blue screen shows a stop code of
0x0000000A. I'm looking for someone with experience with this error message
to let me know what to do next.
 
Tom said:
This Windows XP-Pro computer has a new hard drive, and I am
reinstalling everything. The install from the XP disk runs OK
until the screen says there are 37 minutes left for the install.
Then a blue screen appears with the error message
"IRQL_NOT_LESS_OR_EQUAL." The blue screen says to make sure any
new hardware or software is properly installed, etc. It suggests
disabling BIOS memory options such as caching or shadowing, but I
don't see any options for that in my Setup. The blue screen shows
a stop code of 0x0000000A. I'm looking for someone with experience
with this error message to let me know what to do next.
Click to expand...

Sometimes the "IRQL_NOT_LESS_OR_EQUAL" message is a hardware driver issue...

Now is a great time to point you to one of the easiest ways to find
information on problems you may be having and solutions others have found:

Search using Google!
http://www.google.com/
(How-to: http://www.google.com/intl/en/help/basics.html )

Example:
http://www.google.com/search?q=Windows+XP+Installation+0x0000000A

Which leads you to:
You receive a "Stop 0x0000000A" error message in Windows XP
http://support.microsoft.com/kb/314063

My suggestions are to reseat your memory and processor, remove any
extraneous devices from the computer (internally and externally - like sound
cards, video capture cards, external hard disk drives, printers, etc) and
make sure you have the latest hard disk drive controller drivers loaded (you
may need to perform an F6 install with the latest drivers for your hard disk
drive controller.)

Another suggestion would be to make sure you have the latest motherboard
BIOS from the motherboard manufacturer. On occassion - SP2 and above may be
incompatible with certain motherboard BIOS versions.
 
Try booting pc to BIOS,install xp cd,set BIOS to boot to xp cd,hd 2nd,save &
exit,at xp boot menu,select install xp,new copy,delete the partition,create
one,
let xp format & install auto..Also,for xp installation,disconnect other
hds,printers,
etc (physically unplug)...The errors youre getting arent valid on a new
install.
 
I did this and got the same result.

There were no other hard drives, printers, etc connected. The XP-Pro disk
is a full version.

I then did a Google search on the above error message. There is a knowledge
base article available, and files, but they appear to require a completed
Windows install to run. I would not know how to proceed to use them. I
wonder if there's a work-around?
 
Tom -
I'm trying to solve the same error message, but under a different set of
circumstances. There is a MS tool that supposedly reads the dump produced by the
exception. Google for WindowsXP-KB923800-x86-ENU.exe
It sounds like you have an unbootable machine, so can you put that drive into another
box, run the tool and point it at the dump?
It will not work with SP3, which is what I'm rasslin with.
HTH
Mike
 
see below

MikeR said:
Tom -
I'm trying to solve the same error message, but under a different set of
circumstances. There is a MS tool that supposedly reads the dump produced by the
exception. Google for WindowsXP-KB923800-x86-ENU.exe
It sounds like you have an unbootable machine,
Click to expand...

The attempted installation of Windows XP Pro does boot, but only to continue
the installation. That's where I get the report that it will finish
installing in 30+ minutes. I get the blue screen with the above error
message after this appears to work.

so can you put that drive into another
box, run the tool and point it at the dump?
Click to expand...

I regret that I can't, as the machine I am working with has SATA drives, and
the only other machine that's available has IDE drives.

It will not work with SP3, which is what I'm rasslin with.
Click to expand...

The Windows XP-Pro disk I am using is a full version, but is version 1a.
The previous install of it on the old HD upgraded to SP3 through the Internet.
 
Another thing to consider...

Do you happen to be installing from the original Windows XP CD (commercially
manufactured) or perhaps a backup / working copy of the CD (made with CD-R
burning software)? If this is the case, try installing from the original CD
or go out and get a newer CD drive.

I used to have install problems during the Windows Vista beta testing days
with installing from a home-burnt CD (DVD in that case) and trying to read
it with an old DVD drive. They went away when up swapped the drive for a
current DVD-RW drive.
 
Tom said:
see below



The attempted installation of Windows XP Pro does boot, but only to continue
the installation. That's where I get the report that it will finish
installing in 30+ minutes. I get the blue screen with the above error
message after this appears to work.

so can you put that drive into another

I regret that I can't, as the machine I am working with has SATA drives, and
the only other machine that's available has IDE drives.



The Windows XP-Pro disk I am using is a full version, but is version 1a.
The previous install of it on the old HD upgraded to SP3 through the Internet.
Click to expand...
Oh well, it was worth a shot. GL.
 
see below

Ian said:
Another thing to consider...

Do you happen to be installing from the original Windows XP CD (commercially
manufactured) or perhaps a backup / working copy of the CD (made with CD-R
burning software)? If this is the case, try installing from the original CD
or go out and get a newer CD drive.
Click to expand...

It is the original Microsoft manufactured disk. The only brand name on it
is Microsoft.

I used to have install problems during the Windows Vista beta testing days
with installing from a home-burnt CD (DVD in that case) and trying to read
it with an old DVD drive. They went away when up swapped the drive for a
current DVD-RW drive.
Click to expand...

I'm confident that my DVD drive is working.
 
Tom

Do not listen or do what Andrew E has posted. He does not know what he is saying and not most of the time but all of the time

Shenan has correctly given you the path for the answer
 
I don't see a message in this thread by Shenan.

I suspect the problem is hardware, maybe a bad memory stick, but I'm not
sure yet.
 
Tom said:
I don't see a message in this thread by Shenan.

I suspect the problem is hardware, maybe a bad memory stick, but
I'm not sure yet.
Click to expand...

In this particular thread? No.
(Until now.)

In this entire conversation? Yes.
Less than three hours after the original question was asked, the first
response.
See the entire conversation archived indefinitely here:
http://groups.google.com/group/micr...fd57d/b7e8e4c2cba2c862?tvc=1#b7e8e4c2cba2c862


What I originally posted was this:
Sometimes the "IRQL_NOT_LESS_OR_EQUAL" message is a hardware driver issue...

Now is a great time to point you to one of the easiest ways to find
information on problems you may be having and solutions others have found:

Search using Google!
http://www.google.com/
(How-to: http://www.google.com/intl/en/help/basics.html )

Example:
http://www.google.com/search?q=Windows+XP+Installation+0x0000000A

Which leads you to:
You receive a "Stop 0x0000000A" error message in Windows XP
http://support.microsoft.com/kb/314063

My suggestions are to reseat your memory and processor, remove any
extraneous devices from the computer (internally and externally - like sound
cards, video capture cards, external hard disk drives, printers, etc) and
make sure you have the latest hard disk drive controller drivers loaded (you
may need to perform an F6 install with the latest drivers for your hard disk
drive controller.)

Another suggestion would be to make sure you have the latest motherboard
BIOS from the motherboard manufacturer. On occassion - SP2 and above
may be incompatible with certain motherboard BIOS versions.
 
I did use Google but on the term IRQL_NOT_LESS_OR_EQUAL
Your variation on the search is good, as well.
I am now convinced there is an issue with the Mother Board and I'm going to
pursue that. Yes it may involve the BIOS.
 
I has this problem on a intel server, I ended up changing xp cd and problem
was fixed. Try using a new disc or if are using a disc from microsoft clean
it with those cd wipes you can buy. Hope this helps
 
Irql_not_less_or_equal

I had that same issue at the same time part. I was trying to use my xp home edition and it was doing the bsod at the 37 minutes mark. Get a different copy of xp. I used a version of professional we had in the office from a retired pc. Worked like a charm

hope that helps
 
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