Refresh Screen problem with screen

  • Thread starter Thread starter Anne
  • Start date Start date
A

Anne

My hubby has the Acer 6920G laptop and has the problem of the screen freezing
and then flickering during game play on it. Acer have said this is a gaming
machine wich an NVidia graphic card but it's a chip.

How do we get driver updates for the NVidia chip? NVidia says chips cannot
not be updated!

My hubby is threatening the throw the laptop and all games in the bin -
please help us.

Sincerely
Anne
 
My hubby has the Acer 6920G laptop and has the problem of the screen freezing
and then flickering during game play on it. Acer have said this is a gaming
machine wich an NVidia graphic card but it's a chip.

How do we get driver updates for the NVidia chip? NVidia says chips cannot
not be updated!
Click to expand...

Where did you get that info? On the Nvidia site?

The Acer site SUCKS.
 
I know the Acer site sucks - It's help we want as my hubby suffers from
depression and this is driving him deeper into.

Please, I need to know what to do. I want to know how to change the 60hertz
refresh rate in Vista?
 
I know the Acer site sucks - It's help we want as my hubby suffers from
depression and this is driving him deeper into.

Please, I need to know what to do. I want to know how to change the 60hertz
refresh rate in Vista?
Click to expand...

Google "belarc advisor"

Download and run it.

Tell us what it says about your onboard video (Display section).
 
Hello John

It says "NVidia GeForce 9500M GS" (Display Adapter)
Generic PnP Monitor 15:9

We've tried every thing I can think of even to downloading updates and there
is no way I can change the 60Hertz refresh rate. I know it needs a higher
refresh rate to cope with the game graphics. It isn't just one game - it's
several.

Anne
 
What can we do then?
There must be something.
Vista is new to me but it's little things like this that make it frustrating
and annoying.
Can we format or return to factory specs? Or even change Vista to XP?

It's making the games impossble to play. At times the screen flickers so
much you can't see whats going on. The only thing I can think of is
re-installing the games using the minimum of specs. We've even tried playing
them using the compatibility mode.
If we can't change it or do anything else I can see it going in the trash
because it's not worth the money we spent. It was sold as a gaming machine
WITH a graphic CARD not chip. All websites I've checked give out the same.

I can change my LCD monitor but I use XP.

Cheers
Anne
 
What can we do then?
There must be something.
Vista is new to me but it's little things like this that make it frustrating
and annoying.
Click to expand...

The refresh rate on your screen is NOT a Vista thing, it's a hardware
thing.
Can we format or return to factory specs? Or even change Vista to XP?
Click to expand...

Won't change the refresh rate problem.
It's making the games impossble to play. At times the screen flickers so
much you can't see whats going on. The only thing I can think of is
re-installing the games using the minimum of specs.
Click to expand...

Sounds like a plan.

You might also try hooking up an external monitor. That would take
care of the refresh rate problem, if that is what's causing the
flicker.
 
Anne said:
My hubby has the Acer 6920G laptop and has the problem of the screen freezing
and then flickering during game play on it. Acer have said this is a gaming
machine wich an NVidia graphic card but it's a chip.

How do we get driver updates for the NVidia chip? NVidia says chips cannot
not be updated!

My hubby is threatening the throw the laptop and all games in the bin -
please help us.

Sincerely
Anne
Click to expand...
In Vista, Right click on a clear area of the screen and select PERSONALIZE.

Click THEME and change to, say WINDOWS CLASSIC

From the Same PERSONALIZE Menu, select WINDOWS COLOR & APPEARANCE Take
the tick OUT of the ENABLE TRANSPARENCY (if it is ticked) and then click
the line
"Open classic appearance properties for more color options"

Select WINDOWS VISTA BASIC (I am assuming the Aero is selected)

Cleick on EFFECTS on this same screen and take the ticks out of "show
shadows under menus" and Show windows content when dragging"

CLICK APPLY to get out.

All the above are lowering the background load on your Laptops graphics
card and will help.

One more thing, you should be able to access the NVIDIA Control panel,
either from the right hand tray icon or from right click menu on
desktop. If you can, in there select 3D settings and then select
"Adjust image settings with preview" Click to select "Let the 3D
application decide". Click APPLY at the bottom to get out of there.

What you have not said, is what games hubby is trying to run. Many
slightly older games require a tweak to run under Vista. After you have
tried the above, right click on the game Icon on the screen and select
PROPERTIES and then select the COMPATIBILITY Tab. Try selecting "Run
this program in compatibility mode for WinXP2" APPLY and try the game
from double clicking that icon. If that doesn't work go back to the
COMPATIBILITY tab and ALSO select "Run as administrator". If that
doesn't help go back again and take out the run as XP2 and just leave
the Administrator. You have to fiddle with these.

Above all, as someone else said, try lowering the quality settings
within the game controls. Lower Anti aliasing to 2 or zero for a start.
You should know your Laptop native resolution (Right click desktop,
and then PERSONALIZE and then display settings. Try running the game in
the SAME resolution as your laptop.

Report back, especially with what game(s) are giving problems and I will
post some more ideas

Frenchy
 
You should be able to get the latest drivers for the Nvidia card/chip for
your laptop at the Acer Website. Actually laptops do use cards instead of
chips mounted on their MOBOS so they can offer laptops with different chips.
However, the laptop has to be completely taken apart to change the
chip/card.
What model Nvidia chip does the laptop have?
You can also check at laptops2go.com for a driver update.
 
Hello "JW"
We tried updating the drivers - kept getting an error message saying that
because it was a laptop, it couldn't be done!!!

We went to where we buy our games from, mentioned the proplem to him and he
said it sounded as if it was the virtual memory not clearing out. Being more
computer savvy than hubby I had a feeling it was that. He's not the sort to
listen when he's made his mind up about something and is usually peering over
my shoulder.

The guy at the shop is a PC game tech and a computer tech. He'd had the same
thing happen with one of his games and recommended that we download some
software program that fixes it. So I will be asking for a link to download it
in another question.

Thank you everyone who has been giving us the help they have. Thank you JW,
too.

Anne
 
The game that causes the problem is Brian Lara's International Cricket 2007.
It plays fine until a boundry is hit and two fielders run to retrieve the
ball. The game graphics start to flicker, getting worse everytime the game
gets to a boundry shot.

I was told by someone who is a gaming buff that it is very probably a
virtual memory problem and needs a software fix - is this possible?
Thanks for your suggestions - will try them at the first possible chance.

Cheers
Anne
 
For a latop you can not obtain a driver update from the Nvidia.com Website.
Try again at the sites I suggested in my previous post.
 
JW,
It didn't work as the link to the site asked for money to be paid before
anything could be downloaded but I didn't see the site - I had to go out &
trusted hubby to do it himself.
I have sorted out the problem myself - we took out all the games, then I
went into the registry and took all items out that were left behind by the
games. I then told him to install one of the games, which he did after a
defrag. We updated something - not a driver - and a check disk this morning
and now everything is running okay as far as I can see.

It's helping me learn about Vista but I still won't use it - more buggy than
my XP has ever been. I've had hardly any problems with it and none for about
18 months to 2 years.

Thank you for all the help you gave, I'm just sorry none of it worked.
Cheers
 
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