G
Guest
I am working on a friends PC. It's a reasonably new Dell Dimension, P4, 2Ghz
256Mb RAM, 80Gb HDD.
Somewhere she's picked up a virus AND is getting loads of pop-ups. Norton
AV is picking up some of them but not all. Plus the PC is running painfully
slow.
In the past (Win 95/ME) I've simply burned any documents/photos onto CD,
gone to the DOS prompt and reformatted the C:drive. This has removed
everything (virus included) and allowed me to reload the programs etc. and
return to normality.
I've tried to do this in XP Home but can't get a DOS prompt. I also
reloaded XP but all programs and the Virus is still there.
Any help would be greatfully appreciated !!
256Mb RAM, 80Gb HDD.
Somewhere she's picked up a virus AND is getting loads of pop-ups. Norton
AV is picking up some of them but not all. Plus the PC is running painfully
slow.
In the past (Win 95/ME) I've simply burned any documents/photos onto CD,
gone to the DOS prompt and reformatted the C:drive. This has removed
everything (virus included) and allowed me to reload the programs etc. and
return to normality.
I've tried to do this in XP Home but can't get a DOS prompt. I also
reloaded XP but all programs and the Virus is still there.
Any help would be greatfully appreciated !!