Red Screen

  • Thread starter Thread starter Clayton
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C

Clayton

I had a customer ring me this morning to say that his IBM R50 Notebook
screen went bright red without any text, first time I have ever seen this
happen
 
That's the "R" in R50.

Seriously though...have you actually seen the laptop and performed any
diagnostic procedures on it? Or were you expecting us to offer an
explanation on the basis of no information at all?
 
Well, no diagnostic yet, but what I am asking is "what does a red screen
mean"?
I have never experienced a red screen before, what do I do now, sorry for
the lame reply, but I have no idea
 
Clayton said:
I had a customer ring me this morning to say that his IBM R50 Notebook
screen went bright red without any text, first time I have ever seen this
happen
Click to expand...


screen bad. I've seen it on a couple older notebooks. Older means
Pentium 1. Not seen it in an IBM, yet. It should work on the external
VGA.

A new screen is the cure.
 
So it's an LCD issues?


screen bad. I've seen it on a couple older notebooks. Older means
Pentium 1. Not seen it in an IBM, yet. It should work on the external
VGA.

A new screen is the cure.
Click to expand...
 
Clayton said:
it's still under warranty, so I'll send it in for a screen replacement
Click to expand...

Three cheers for warranties! Otherwise, that's a pretty expensive
repair, even from salvaged parts.
 
Clayton said:
So you think it's a screen problem?
Click to expand...

Yes, i do. Have you seen the machine yourself, yet? Done the little
dance, where you hook it up to an external monitor, that sort of thing?

In any event, it's a definitely hardware issue. Are you sending the
whole unit back to IBM, or are they sending you the parts?
 
I would rather IBM send me the parts, the customer said that he sent his
Toshiba in a few years ago and it was away for 3 weeks, he needs his laptop
daily
 
Clayton said:
I would rather IBM send me the parts, the customer said that he sent his
Toshiba in a few years ago and it was away for 3 weeks, he needs his laptop
daily
Click to expand...


You'll have to diagnose it as best you can, then. Fiddle with the
connectors, tweak the screen, that sort of thing, to eliminate a
connector problem.
 
You'll have to diagnose it as best you can, then. Fiddle with the
connectors, tweak the screen, that sort of thing, to eliminate a
connector problem.
Click to expand...
I had an IBM where the fan wouldn't come on. I downloaded some pages on
taking the thing apart thinking I would have to replace the fan assembly.
Looked like a big job once I got in but I unplugged it and then replugged it
and it started working. So a connector is a good thing to check. If you can
find one and get to it.
Ted
 
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