Contact Microsoft Product Support Services to obtain and install the Q308402 hotfix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site: http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
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Just my 2¢ worth,
Jeff
__________in response to__________
| Does anyone have the 'hotfix' referred to in this this KB
| entry? http://support.microsoft.com/default.aspx?
| scid=kb;en-us;308402
I went to the newsgroup to post my problem with the
recovery console not accepting my password. It seems you
have the same problem , just that you were a little more
advanced, even knew the number of the hot fix.
Have you solved your problem yet? If you have could you
please advise me, I would much appreciated it.
