recepient does not receive the message send from outlook

  • Thread starter Thread starter AA
  • Start date Start date
A

AA

What should I do? I did many testing but still fail to get the message send
from my outlook. This effect my business as the order forms all go to outlook
and when I reply they dont receive my message. It indicated here in outlook
that the messages sent completely without error
 
What should I do? I did many testing but still fail to get the message send
from my outlook. This effect my business as the order forms all go to outlook
and when I reply they dont receive my message. It indicated here in outlook
that the messages sent completely without error
Click to expand...

You should tell us:

1. Version of Outlook
2. How your accounts are configured (Exchange, IMAP4, POP3)
3. Your SMTP settings
4. Your ISP

A quick test to verify that Outlook is not at fault is to setup a Gmail
account in your Outlook.
http://mail.google.com/support/bin/search.py?ctx=en:searchbox&query=outlook

If this works, then the problem is not with Outlook. Other potential
reasons:

1. Your antivirus software intercepting messages
2. Your ISP blocking SMTP port and/or redirecting messages
3. Your firewall blocking messages
--
Leonid S. Knyshov
Crashproof Solutions
510-282-1008
Twitter: @wiseleo
http://crashproofsolutions.com
Microsoft Small Business Specialist
Please vote "helpful" if I helped you :)
 
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