Receiving I/O Error

  • Thread starter Thread starter Guest
  • Start date Start date
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Guest

Hello everyone - I need help!

I am trying to access some files (videos & photos) from a USB external hard
drive. However - when I try to open a few certain folders on the HD, It
freezes and eventually displays that the folder was not accessible and had an
I/O device error.
It has worked in the past and I have accessed these files many times in the
previous weeks/months. Is there something I can do?
I'm allowed to open numerous other files with no problems.
 
davey1108 said:
Hello everyone - I need help!

I am trying to access some files (videos & photos) from a USB external
hard
drive. However - when I try to open a few certain folders on the HD, It
freezes and eventually displays that the folder was not accessible and had
an
I/O device error.
It has worked in the past and I have accessed these files many times in
the
previous weeks/months. Is there something I can do?
I'm allowed to open numerous other files with no problems.
Click to expand...

See what the Event Viewer reports.
 
Hello everyone - I need help!

I am trying to access some files (videos & photos) from a USB external hard
drive. However - when I try to open a few certain folders on the HD, It
freezes and eventually displays that the folder was not accessible and had an
I/O device error.
It has worked in the past and I have accessed these files many times in the
previous weeks/months. Is there something I can do?
I'm allowed to open numerous other files with no problems.
Click to expand...

Sounds/looks like the hard drive may be failing. Hard drives are a
mecanical device and they do fail. You need to run the USB drive
manufacturer's diagnostics but after saving the files you can
eleswhere.
 
davey1108 said:
"See what the Event Viewer reports. "


Sorry - I don't fully understand this reply.
Click to expand...

If you don't understand such terms, click "Start / Help",
then search for Event Viewer. Right at the bottom there
is a nice menu item titled "Using Event Viewer".

There is a lot of help in Windows Help!
 
At the web site they maintain. If its a Seagate drive, start at the
seagate web site, etc.
 
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