What Messenger client is she using? If she's using Windows Messenger, she may want to
upgrade to MSN Messenger as it has some new file transfer functionality that should get
around most file transfer problems: http://messenger.msn.com/download
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Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger/Windows Live Messenger
Associate Expert http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2006 Jonathan Kay.
You *must* contact me for redistribution rights.
