Receiving faxes in XP via Brother MFC 9880

  • Thread starter Thread starter Schengen
  • Start date Start date
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Schengen

I've been using the Brother fax receive program in Win98 with no
problems for the last two years. Since changing to a server with XP
Professional receiving faxes have become a nightmare with the Windows
fax console. Often XP stops recognising that the MFC is connected to it
such that when I select Fax Configure it asks me if I want to install a
new modem.
The server is has two workstations attached to it. Often when we try to
print the docs get spooled onto the server but doesn't pass on to the
MFC. I have to cut the power to and restart the MFC before the prints
go through. Could this be because of the USB interface between the
server and MFC? Would it make a difference if I switched over to a
parallel connection?
On another note the Brother fax receive program was more suitable to my
needs. It used to save my received faxes in .max format with the date
and time as it's filename. Is this possible in XP? Viewing received
faxes this way in Paperport is much better than seeing them as .tif
files.
HELP!!
 
Schengen said:
I've been using the Brother fax receive program in Win98 with no
problems for the last two years. Since changing to a server with XP
Professional receiving faxes have become a nightmare with the Windows
fax console. Often XP stops recognising that the MFC is connected to it
such that when I select Fax Configure it asks me if I want to install a
new modem.
The server is has two workstations attached to it. Often when we try to
print the docs get spooled onto the server but doesn't pass on to the
MFC. I have to cut the power to and restart the MFC before the prints
go through. Could this be because of the USB interface between the
server and MFC? Would it make a difference if I switched over to a
parallel connection?
On another note the Brother fax receive program was more suitable to my
needs. It used to save my received faxes in .max format with the date
and time as it's filename. Is this possible in XP? Viewing received
faxes this way in Paperport is much better than seeing them as .tif
files.
HELP!!
Click to expand...

Your comment pretty much sums it up: "Since changing to a server with
XP Professional receiving faxes have become a nightmare with the Windows
fax console."

My personal view is that MS has decided that faxing is obsolete, and
that everyone should transmit documents via e-mail. I don't do much
faxing from home, so I haven't looked into a good third-party solution
that's compatible with XP. If you're a business, and have a relatively
large budget, look into RightFax:
http://www.captaris.com/rightfax/index.html
http://www.google.com/search?hl=en&q=rightfax&btnG=Google+Search

(to give you an idea of the cost, RightFax is one of those products that
you have to specifically get in touch with a vendor before you get a price)
 
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