Receiving emails

  • Thread starter Thread starter Beverley Pfeiffer
  • Start date Start date
B

Beverley Pfeiffer

At present I am abroad and cannot receive my emails. The message when I
press "send & receive" says failed HUAWEBG.NETC Could anyone help me or
direct me what to do with settings?
 
Beverley Pfeiffer said:
At present I am abroad and cannot receive my emails. The message when I
press "send & receive" says failed HUAWEBG.NETC Could anyone help me or
direct me what to do with settings?
Click to expand...

I replied to your previous post, please do not send the same question more
than once.

Please copy and paste the complete error message that WM gives when you try
to use your account. It avoids possible typing errors.
 
message
Copy and paste to where?

"Beverley Pfeiffer" wrote:
Click to expand...

Your next reply to this message.

Select the error message, right click and chose Copy, then in your reply to
here, right click in the message body and choose Paste.

HTH?
 
mac said:
message


Your next reply to this message.

Select the error message, right click and chose Copy, then in your reply to
here, right click in the message body and choose Paste.

HTH?
Thanks Steve but where is the "reply to" it may seem a dumb question. I right clicked got the copy but could not find the "reply to". If I am overseas and have mobile broadband (with another provider) would this change my settings or have some bearing on the case? I appreciate your help
Click to expand...
 
Just paste it to where you typed the message, like above.

Does your ISP offer web mail access?
 
The host 'Chariot' could not be found. Please verify that you have entered
the server name correctly.
Account: 'Chariot', Server: 'Chariot', Protocol: POP3, Port: 110,
Secure(SSL): No, Socket Error: 11001, Error Number: 0x800CCC0D
The connection to the server has failed. Account: 'gmail.com', Server:
'gmail.com', Protocol: POP3, Port: 110, Secure(SSL): No, Socket Error: 10061,
Error Number: 0x800CCC0E
:
The host 'Internode' could not be found. Please verify that you have entered
the server name correctly.

Can you help me on the above
Account: 'Internode (1)', Server: 'Internode', Protocol: POP3, Port: 110,
Secure(SSL): No, Socket Error: 11001, Error Number: 0x800CCC0D
 
Beverley Pfeiffer said:
The host 'Chariot' could not be found. Please verify that you have entered
the server name correctly.
Account: 'Chariot', Server: 'Chariot', Protocol: POP3, Port: 110,
Secure(SSL): No, Socket Error: 11001, Error Number: 0x800CCC0D
The connection to the server has failed. Account: 'gmail.com', Server:
'gmail.com', Protocol: POP3, Port: 110, Secure(SSL): No, Socket Error: 10061,
Error Number: 0x800CCC0E
:
The host 'Internode' could not be found. Please verify that you have entered
the server name correctly.

Can you help me on the above
Account: 'Internode (1)', Server: 'Internode', Protocol: POP3, Port: 110,
Secure(SSL): No, Socket Error: 11001, Error Number: 0x800CCC0D
Click to expand...
 
Beverley Pfeiffer said:
The host 'Chariot' could not be found. Please verify that you have entered
the server name correctly.
Account: 'Chariot', Server: 'Chariot', Protocol: POP3, Port: 110,
Secure(SSL): No, Socket Error: 11001, Error Number: 0x800CCC0D
The connection to the server has failed. Account: 'gmail.com', Server:
'gmail.com', Protocol: POP3, Port: 110, Secure(SSL): No, Socket Error:
10061,
Error Number: 0x800CCC0E
:
The host 'Internode' could not be found. Please verify that you have
entered
the server name correctly.

Can you help me on the above
Account: 'Internode (1)', Server: 'Internode', Protocol: POP3, Port: 110,
Secure(SSL): No, Socket Error: 11001, Error Number: 0x800CCC0D
Click to expand...

Wow what a mess!!

Who on earth set up those accounts, it is obvious that they have NEVER
worked at all, not just because you are abroad.

To try to get you connected via email, lets stick with the gmail account for
now, please see the two following links to the correct setup instructions.

For gmail access in Windows Mail, see:

http://mail.google.com/support/bin/answer.py?hl=en&answer=86382

http://mail.google.com/support/bin/answer.py?answer=86383
 
For 'Internode' settings see:

http://www.internode.on.net/support/guides/email/setup_guides/windows/microsoft_outlook_express/

It describes Outlook Express settings, but they are exactly the same in
Windows Mail.

-----------

For 'Chariot' see:

http://www.chariot.net.au/help/ssg/

HTH?

Please get back if you need more assistance?

You appear to be from Australia, you say that you are abroad, which country
are you in now and what is the Internet Service Provider that you are
currently using to connect to the Internet.
 
Thank you Steve for your patience. I am in Norway and I am using mobile
connect NetCom
 
Beverley Pfeiffer said:
Thank you Steve for your patience. I am in Norway and I am using mobile
connect NetCom
Click to expand...

Beverley, are you using a Mobile Phone as the Modem or is your connection
via a USB Dongle etc?

Please explain.

Also after you have had another go at the gmail account settings, please
provide complete error messages, if any.

You should be able to send and check email by entering your credentials
here:
http://www.internode.on.net/
 
Beverley Pfeiffer said:
Thank you Steve for your patience. I am in Norway and I am using mobile
connect NetCom

:
Sorry also thank you Mac, I have re-entered the gmail>accounts/set up and still nothing has changed. I have a USB connection to internetThe host 'POP3' could not be found. Please verify that you have entered the server name correctly.
Click to expand...
Account: 'gmail', Server: 'POP3', Protocol: POP3, Port: 995, Secure(SSL):
Yes, Socket Error: 11001, Error Number: 0x800CCC0D

This is the result, very frustrating
 
Account: 'gmail', Server: 'POP3', Protocol: POP3, Port: 995, Secure(SSL):
Yes, Socket Error: 11001, Error Number: 0x800CCC0D
Click to expand...

Please revisit this link
http://mail.google.com/support/bin/answer.py?answer=86383

And follow the instructions.

You entered incorrect server names.

Use
pop.gmail.com
smtp.gmail.com
On the server tab of the account.

PLEASE type any reply either at the end of my text, or at the top, not in
the middle, it looks a right old mess :-)
 
See where your error message says "Server: 'POP3'"?
That part is wrong. The incoming server name should be pop.gmail.com.
You can correct the server name by going to Tools, Accounts, select that
gmail account, Properties, Servers.
 
mac said:
Account: 'gmail', Server: 'POP3', Protocol: POP3, Port: 995, Secure(SSL):
Yes, Socket Error: 11001, Error Number: 0x800CCC0D
Click to expand...

Please revisit this link
http://mail.google.com/support/bin/answer.py?answer=86383

And follow the instructions.

You entered incorrect server names.

Use
pop.gmail.com
smtp.gmail.com
On the server tab of the account.

PLEASE type any reply either at the end of my text, or at the top, not in
the middle, it looks a right old mess :-)


--
Regards Steve.
MS-MVP. MAIL. [DTS] UK.
http://www.getsafeonline.org/

Thank you Steve and Gary VanderMolen I really do appreciate your efforts, I have now solved the problem with your help.
Click to expand...
 
mac said:
Pleased to hear it.


--
Regards Steve.
MS-MVP. MAIL. [DTS] UK.
http://www.getsafeonline.org/

Steve, Sorry to be going on with this but can now receive e-mails from gmail but cannot send. I put the settings in that was suggested and the following comes up
The message could not be sent. The authentication setting might not be correct for your outgoing e-mail [SMTP] server. For help solving this problem, go to Help, search for "Troubleshoot Windows Mail", and read the "I'm having problems sending e-mail" section. If you need help determining the proper server settings, please contact your e-mail service provider.
Click to expand...

The rejected e-mail address was '(e-mail address removed)'. Subject 'Fw: GREETINGS
FROM ZERMATT', Account: 'gmail', Server: 'smtp.gmail.com', Protocol: SMTP,
Server Response: '530 5.7.0 Must issue a STARTTLS command first.
2sm625783nfv.8', Port: 25, Secure(SSL): No, Server Error: 530, Error Number:
0x800CCC78
 
mac said:
Pleased to hear it.


--
Regards Steve.
MS-MVP. MAIL. [DTS] UK.
http://www.getsafeonline.org/

Steve, I dont know whether you got my last communication, I am having trouble with sending e-mails the following comes upThe message could not be sent. The authentication setting might not be correct for your outgoing e-mail [SMTP] server. For help solving this problem, go to Help, search for "Troubleshoot Windows Mail", and read the "I'm having problems sending e-mail" section. If you need help determining the proper server settings, please contact your e-mail service provider.
Click to expand...

The rejected e-mail address was '(e-mail address removed)'. Subject 'Fw: GREETINGS
FROM ZERMATT', Account: 'gmail', Server: 'smtp.gmail.com', Protocol: SMTP,
Server Response: '530 5.7.0 Must issue a STARTTLS command first.
d25sm696986nfh.50', Port: 25, Secure(SSL): No, Server Error: 530, Error
Number: 0x800CCC78
 
Beverley Pfeiffer said:
Steve, I dont know whether you got my last communication, I am having
trouble with sending e-mails the following comes upThe message could not
be sent. The authentication setting might not be correct for your
outgoing e-mail [SMTP] server. For help solving this problem, go to Help,
search for "Troubleshoot Windows Mail", and read the "I'm having problems
sending e-mail" section. If you need help determining the proper server
settings, please contact your e-mail service provider.
Click to expand...

The rejected e-mail address was '(e-mail address removed)'. Subject 'Fw:
GREETINGS
FROM ZERMATT', Account: 'gmail', Server: 'smtp.gmail.com', Protocol: SMTP,
Server Response: '530 5.7.0 Must issue a STARTTLS command first.
d25sm696986nfh.50', Port: 25, Secure(SSL): No, Server Error: 530, Error
Number: 0x800CCC78
Click to expand...

Go to the account>properties>advanced tab, change the port number from 25 to
465>apply>OK.
 
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