receiving e-mail on new computer

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I was just given a different computer to use at the office. I set up the mail preferences but I can oly receive my mail on my old computer. Both are set up the same way. POP and Exchange. Any ideas?
Thanks
 
What version of Outlook do you have? Do you get any error messages? Are
you using POP3 to connect to Exchange, or do you have both POP3 and Exchange
accounts?

--
Jeff Stephenson
Outlook Development
This posting is provided "AS IS" with no warranties, and confers no rights


Susan said:
I was just given a different computer to use at the office. I set up the
Click to expand...
mail preferences but I can oly receive my mail on my old computer. Both are
set up the same way. POP and Exchange. Any ideas?
 
I have OulooK 2002 ( I had 97) There is no error message - my inbox is empty. I have people send me Exchange Server mail and internet mail and it arrives on the other computer. I can SEND both types of mail.
I have tried turning the old box off (thinking I should be logged on only once) and just using this one but I do not receive any mail that way either.

----- Jeff Stephenson [MSFT] wrote: -----

What version of Outlook do you have? Do you get any error messages? Are
you using POP3 to connect to Exchange, or do you have both POP3 and Exchange
accounts?

--
Jeff Stephenson
Outlook Development
This posting is provided "AS IS" with no warranties, and confers no rights


Susan said:
I was just given a different computer to use at the office. I set up the
Click to expand...
mail preferences but I can oly receive my mail on my old computer. Both are
set up the same way. POP and Exchange. Any ideas?
 
Can you turn on diagnostic logging (see
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q300479) and post
the OPMLog.log file after you've done a send/receive that should have
received a message?

--
Jeff Stephenson
Outlook Development
This posting is provided "AS IS" with no warranties, and confers no rights


Susan said:
I have OulooK 2002 ( I had 97) There is no error message - my inbox is
Click to expand...
empty. I have people send me Exchange Server mail and internet mail and it
arrives on the other computer. I can SEND both types of mail.
I have tried turning the old box off (thinking I should be logged on only
Click to expand...
once) and just using this one but I do not receive any mail that way either.
----- Jeff Stephenson [MSFT] wrote: -----

What version of Outlook do you have? Do you get any error messages? Are
you using POP3 to connect to Exchange, or do you have both POP3 and Exchange
accounts?

--
Jeff Stephenson
Outlook Development
This posting is provided "AS IS" with no warranties, and confers no rights


Susan said:
I was just given a different computer to use at the office. I set
Click to expand...
up the
mail preferences but I can oly receive my mail on my old computer. Both are
set up the same way. POP and Exchange. Any ideas?
Thanks
Click to expand...
Click to expand...
 
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