Receivers Unable to Open Word Documents

[markjanet]

I have Microsoft Office 2007, when I send a an E-Mail with a Word Document
attached the receiver is unable to open it.

 

[Chad Harris]

Hi Markjanet--

Could it be that some of your recipients don't have Office 2007 and because
of new formatting they may need this:

Microsoft Office Compatibility Pack for Word, Excel, and PowerPoint 2007
File Formats

http://www.microsoft.com/downloads/...70-3ae9-4aee-8f43-c6bb74cd1466&displaylang=en

Overview
Users of the Microsoft Office XP and 2003 programs Word, Excel, or
PowerPoint—please install all High-Priority updates from Microsoft Update
before downloading the Compatibility Pack.

By installing the Compatibility Pack in addition to Microsoft Office 2000,
Office XP, or Office 2003, you will be able to open, edit, and save files
using the file formats new to Word, Excel, and PowerPoint 2007. The
Compatibility Pack can also be used in conjunction with the Microsoft Office
Word Viewer 2003, Excel Viewer 2003, and PowerPoint Viewer 2003 to view
files saved in these new formats. For more information about the
Compatibility Pack, see Knowledge Base article 924074.

Note: If you use Microsoft Word 2000 or Microsoft Word 2002 to read or write
documents containing complex scripts, please see
http://support.microsoft.com/kb/925451 for information to enable Word 2007
documents to be displayed correctly in your version of Word.

Good luck,

CH

 

[Dave]

Unless they have Word 207, save your doc in the older Word format, not the
new .docx format.