Show me any warranty that doesn't say something to the
effect that the item will be "repaired or replaced at our option."
Plenty of stuff has whats usually called a replacement warranty now.
You imply that there's something different or perhaps even
inferior to a replacement that might have previously "used" parts,
and something that is brand spanking new out of the box.
Or that it may have an intermittent fault. They got it back,
couldnt see any problem, assumed just another example
of quite common user stupidity, stuck that sticker on it
and shipped it to the next sucker available, you.
With hard drives, I suspect that even new devices
are using certain parts that may have their origin in
customer returns, stock returns, and prototypes.
Bullshit with the volume they're churned out with
mass market commodity drives like that one.
And I deliberately dont buy hard drives from operations that do have
a free return policy. Hard drives are too easy to abuse when installing.
Perhaps somebody on the inside can explain
what happens when a hard drive is returned.
They basically test the drive to see if they can see any problem.
If they cant, they assume that its customer stupidity and put it
on the pile to send out in exchange for RMAed drives.
If it does have a fault that can be identified, they mostly do
basic stuff like logic card swapping if it appears that the logic
card has died, but dont usually remanufacture the drive.
It makes absolutely no sense to be paying an expensive
first world tech to repair a drive instead of paying an
asian peanuts to stamp out a new one in asia etc.
I'd like to think that if the drive is refurbished,
it is subjected to the same quality controls and
checks that a "new" drive might experience.
Sure, but the possibility of an intermittent fault that they
cant see and assume was just customer stupidity can
never be completely eliminated by any feasible checks.
I'm just glad to be rid of the whole 75GXP series.
Sure, but it remains to be seen if the 180GXPs are any better.
Plenty claimed that the 60GXPs didnt have the problems that
were seen with the 75GXPs and it turned out that they are
also a significant problem, just newer and so not so many had
failed in the field at the time the bulk of the 75GXPs were failing.
Some people to this day insist that there's nothing wrong with that drive.
Sure, but they're just fools who dont have a clue
about what constitutes a viable statistical sample.
But three out of three for me seems like more than just a coincidence.
Yep. And that record isnt that uncommon.
Hitachi did come through and give me a decent replacement,
We dont know that yet. That drive was designed by IBM
too. And when IBM never did have the balls to fess up to
what the problem was with the 75GXPs, we cant even
check if they are still doing that with the 180GXPs either.
so it can't be said that they did a cut
and run from these terrible drives.
It can be claimed that IBM did just that, flogged the entire
operation to Hitachi. Cant get more cut and run than that.
Certainly I came out better than what will happen, if
ever, should there be a settlement with the class action.
Sure, those are just lawyer's scams that only benefit legal parasites.
