Received faxes vertically compressed 50%

  • Thread starter Thread starter Jonathan Sachs
  • Start date Start date
J

Jonathan Sachs

Yesterday I installed Fax Services (Windows XP SP1) and received a fax
for the first time. It was perfect, except that each page was
compressed to half its proper height.

What is going on here? I know that fax pixels are not square, but I
would expect Fax Services to compensate for that as a matter of course
when it creates a TIF file. How can I make it do so?

My email address is LLM041103 at earthlink dot net.
 
When the fax prints it automatically tries to "fit to page" which is
photo (vertical) style. You can change the setup in the fax printer
properties
to print in landscape.
 
When the fax prints it automatically tries to "fit to page" which is
photo (vertical) style. You can change the setup in the fax printer
properties to print in landscape.
Click to expand...

I see that that reduces the impact of the problem, but it is not a
solution. If a text image is to be used anywhere outside the Fax
Service another application must deal with the TIF file, and must deal
with the fact that it is vertically compressed. Even if one simply
wants to view a page of an incoming fax without printing it, Fax
Service opens the system's TIF reader and shows the page in compressed
form.

This is not going to be the deal for me, because I am never going to
be a heavy user of faxes. It's a rather basic and obvious flaw,
though, have a hard time believing that it reflects the behavior of
the program, and not some obscure configuration option that set wrong.

My email address is LLM041103 at earthlink dot net.
 
As a further note, I sent a fax today for the first time, and Fax
Service generated TIF files that were properly proportioned. Only the
receive side seems to have a problem. (I'm waiting to hear from the
recipient, and hoping she doesn't say that every page she received was
twice as long as it should be!)

My email address is LLM041103 at earthlink dot net.
 
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