Received Email Formats

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Guest

I have de-selected the "Receive email in Plain Text" box, and I compose and
send all email in HTML. When I copy myself, the emails are received in Plain
Text. Why?
 
If you open the message up does the format say that it's Plain Text? Also,
is there anything in the info bar that says it's been converted?
 
Are the items ending up in your Junk E-mail folder?

Also, what SMTP server are you using? For some reason do you think your
provider could be stripping the HTML off the item? Highly odd but always
probable
 
My SMTP server is a cable company -- Comcast. No, items are not ending up in
my Junk Mail folder, but rather in the Inbox. Regarding the provider
stripping the HTML, I would have no idea about that. I get other email sent
from outside in the proper format, but not my own copies. Thanks for the
help anyway. I guess I'll just live with it.
 
Do me a favor, please. Send me a small HTML mail item. I'd like to see how
it ends up in my mailbox
 
Vinny D said:
I have de-selected the "Receive email in Plain Text" box, and I
compose and send all email in HTML. When I copy myself, the emails
are received in Plain Text. Why?

Are you including yourself by selecting your own name from the address book?
If so, open your Contacts folder, open your contact record, double-click
your e-mail address and examine the "Internet format" drop-down. Does it
contain "Send Plain text Only"?
 
Yes, Brian, it does. So I changed it to the only other acceptable option --
"Let Outlook decide what format is best". Now let's see if that changes
things. And Thanks.

Vince D'Alessandro
 
Vinny D said:
Yes, Brian, it does. So I changed it to the only other acceptable
option -- "Let Outlook decide what format is best". Now let's see if
that changes things. And Thanks.

You're welcome. Let us know.
 
Brian,

I am having a similar problem that maybe you can help me with.

If I have mail rece4ived in my "inbox" it is read as HTML (assuming it was
sent that way). If I receive mail and it goes to my junk email folder it is
converted to "plain text" and a message in the header tells me it was
converted. Also, if I take an HTML email that I received in my "inbox" and
put it in my "junk mail" folder it is converted to rich text. This
"conversion" seems to be a new thing, can you tell me how to get rid of the
conversion?

Thanks,
Neil
 
Neil G said:
If I have mail rece4ived in my "inbox" it is read as HTML (assuming
it was sent that way). If I receive mail and it goes to my junk
email folder it is converted to "plain text" and a message in the
header tells me it was converted. Also, if I take an HTML email that
I received in my "inbox" and put it in my "junk mail" folder it is
converted to rich text. This "conversion" seems to be a new thing,
can you tell me how to get rid of the conversion?

Office 2003 SP3 introduced this feature, but I hadn't heard of the HTML to
Rich Text conversion. I just tried it by copying dragging an HTML message
from my Inbox to Junk E-mail and converted to Plain Text as I would expect,
so I can't reproduce your behavior.
 
Brian,

Thanks for responding, but I am not sure that I understand your response.
When you dragged the HTML from your inbox to the junk email box did it change
to plain text? That is what is happening to me (at home but not at work).
If it did convert, are you saying that is a "feature" of sp3 that I have no
control over?

Looking forward to your answer.

Neil
 
Neil G said:
Thanks for responding, but I am not sure that I understand your
response. When you dragged the HTML from your inbox to the junk email
box did it change to plain text?

Yes. You said it changed to Rich Text and I contend that's not possible.
That is what is happening to me (at
home but not at work). If it did convert, are you saying that is a
"feature" of sp3 that I have no control over?

I misstyped the service pack number. It's Office 2003 SP2, but, yes, it's a
feature over which you have no control, as far as I can tell.
 
Brian,

Thanks for your help.

Neil

Brian Tillman said:
Yes. You said it changed to Rich Text and I contend that's not possible.


I misstyped the service pack number. It's Office 2003 SP2, but, yes, it's a
feature over which you have no control, as far as I can tell.
 
There's absolutely nothing we can do? This new "feature" is driving me
absolutely crazy. I'd uninstall the service pack, but it won't let me. This
makes me so mad/frustrated that I'd rather use another email program than go
through this BS every time I get an email. Is there NOTHING we can do to
change it back?


Leila
 
Vinny D said:
I have de-selected the "Receive email in Plain Text" box, and I compose and
send all email in HTML. When I copy myself, the emails are received in Plain
Text. Why?
 
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