Receive fax problem

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

I have successfully been using XP Fax for a couple years. In last 2 weeks,
though, when I receive a fax and get "successfully received a fax", the fax
is not there. I did a search for any .tif file and found one - but it was
only the cover page. I deinstalled and reinstalled XP Fax, and that did not
help. While reinstalling I got lot of Norton internet security warnings
telling me they'd protected me from an intruder.
Any suggestions on how to fix this problem?
 
Your firewall, Security or Anti-virus may be blocking it. Do some
troubleshooting in: Start>Control Panel>Security Center>Internet Options
 
I'm still the bug and not the windshield. I went to that "internet options",
but I saw nothing that might resolve the problem. Since I suspect it might be
something to do with Norton Internet security, my next effort is going to be
to turn that off and see if the problem is resolved. Unless someone has a
better suggestion...
 
Turning off Norton Internet Security did not fix the problem. I still just
receive page 1 of multi-page faxes. Please help me.
 
I am presently stumped, for I have no additional info to give you.
I do not use XP Fax due to the many problems this app has. Suggest
you create a new post with the subject of help with XP faxing.
 
Thanks for trying, Byte. I resolved the problem. I bought a brand new
Panasonic Fax machine for $40 (after rebate). As you said, XP Fax has many
problems. I've spent way more than $40 of my time trying to use that. In
fact, my past experience in the PC industry was difficult with any PC-Fax
software. But I'm not technical enough to understand why this application is
so difficult, but it seems to be.
 
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