Recall problem on Outlook 2002

  • Thread starter Thread starter John
  • Start date Start date
J

John

Dear all,

I have a question regarding the feature "recall message"
of our Outlook 2002. I tried to send a test email to
another staff, then I directly do the recall before he
read the email. He still get 2 emails (1 original email,
and 1 recall email).
Can you please help ?

Thanks and regards,
John
 
What version of Exchange are you using?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.


After searching google.groups.com and finding no answer
John <[email protected]> asked:

| Dear all,
|
| I have a question regarding the feature "recall message"
| of our Outlook 2002. I tried to send a test email to
| another staff, then I directly do the recall before he
| read the email. He still get 2 emails (1 original email,
| and 1 recall email).
| Can you please help ?
|
| Thanks and regards,
| John
 
As Diane said, it can take several minutes for a recall to work, IF it
works. It may fail if sending to external clients or not in the same
Exchange organization. With 5.5, it only works sporadically at best since a
number of people open their mail immediately, thereby bypassing the
attempted recall.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.


After searching google.groups.com and finding no answer
John <[email protected]> asked:

| We are using 5.5 Exchange Server!
|
|
|| -----Original Message-----
|| What version of Exchange are you using?
||
|| --
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact.
||
||
|| After searching google.groups.com and finding no answer
|| John <[email protected]> asked:
||
||| Dear all,
|||
||| I have a question regarding the feature "recall message"
||| of our Outlook 2002. I tried to send a test email to
||| another staff, then I directly do the recall before he
||| read the email. He still get 2 emails (1 original email,
||| and 1 recall email).
||| Can you please help ?
|||
||| Thanks and regards,
||| John
||
||
|| .
 
I have had the same thing happen here but I have exchange
2000. Is this a common problem? I have users that have
regretted sending some stupid emails and they have tried
to recall with failures. Is there some thing that can fix
this or should I keep telling them that this is an
unreliable feature in exchange? Help I think they are
beginning to think I am lying to them...

Thanks in Advance...
Joe
 
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