Rebooting Loop

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Guest

I just installed Win XP Pro on a new PC. It is showing this unfortunate symptom (after -- if I recall correctly -- the SP 1 was installed): the "Turn Off" button shuts down Windows but does NOT turn off power to motherboard or drives AND the system immediately reboots. I have to manually switch off the power to the MB in order to shut down. Suggestions? Solutions (other than re-installing Windows)? Thank you.
 
Robert,

Windows XP Restarts When You Try to Shut Down Your Computer:
http://support.microsoft.com/?kbid=311806
http://www.theeldergeek.com/shutdown_issues_in_xp.htm

XP Shutdown Troubleshooters - [MVP Jim Eshelman's page]
http://aumha.org/a/shtdwnxp.htm
http://www.aumha.org/win5/a/shtdwnxp.htm

--
Ramesh - Microsoft MVP
www.mvps.org/sramesh2k

Free Online Virus Scanners and Security Tests:
http://www.mvps.org/sramesh2k/Scanners.htm



I just installed Win XP Pro on a new PC. It is showing this unfortunate symptom (after -- if I recall correctly -- the SP 1 was installed): the "Turn Off" button shuts down Windows but does NOT turn off power to motherboard or drives AND the system immediately reboots. I have to manually switch off the power to the MB in order to shut down. Suggestions? Solutions (other than re-installing Windows)? Thank you.
 
I just installed Win XP Pro on a new PC. It is showing this unfortunate symptom (after -- if I recall correctly -- the SP 1 was installed): the "Turn Off" button shuts down Windows but does NOT turn off power to motherboard or drives AND the system immediately reboots. I have to manually switch off the power to the MB in order to shut down. Suggestions? Solutions (other than re-installing Windows)? Thank you.
Click to expand...

All the ACPI devices properly installed? ACPI properly set up in BIOS?
 
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