Reboot loop after Repair?

  • Thread starter Thread starter Kenny
  • Start date Start date
K

Kenny

Friend was having big problems, among them being EXE and LNK shortcut files
opened something called Advanced Uninstaller.
I searched PC to try and get rid of this program but couldn't find it
anywhere!
Ran the Repair option from XP Pro/SP2 CD. It appeared to go OK except for
one error message, didn't quite catch it except it was "via" something.
I assumed it was something to do with chipset drivers and ignored it
thinking the correct drivers could be installed afterwards.
Now it gets as far as starting Windows, there's a very quick flash of a blue
screen, too fast to read, and the PC goes into a re-boot loop.
PC will not start in Safe Mode, either before or after the "Repair", again
it goes into a reboot loop.
Not sure if it's related or not but this PC has always had the
Standby/Hibernate option greyed out even when it was otherwise working OK .
Am tempted to do a full format and re-install but hopefully would like to
save many photos which are in folders on the Desktop.
I'm not familiar with the Recovery Console but is there anything I can do
from there?
Any advice or suggestions welcome.
 
Hi,

From the boot menu, since this is SP2, instead of safe mode choose the
option to not automatically restart on system failure (it should be towards
the bottom). This will not allow you to boot the machine fully, but should
produce a blue screen error message that you can actually read. The
information here may tell us what is actually wrong, please post back with
this.

As to hibernate/standby not being available, that is nearly always a sign
that an installed driver does not properly support that function. I wrote a
page on it here: http://rickrogers.org/standby.htm, but that is a lesser
issue that you may be able to address after you get the machine to function
properly. Incidentally, booting to the Recovery Console will not help in
recovering data. I would suggest instead that the drive be pulled and slaved
in a working system, then the data can be copied off before you proceed with
fixing anything else.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Windows help - www.rickrogers.org
 
Thanks for the reply.
Won't be seeing PC again till later tonight and will try the "not
automatically restart" to get the bluescreen error message.

--
Kenny Cargill

Rick "Nutcase" Rogers said:
Hi,

From the boot menu, since this is SP2, instead of safe mode choose the
option to not automatically restart on system failure (it should be
towards the bottom). This will not allow you to boot the machine fully,
but should produce a blue screen error message that you can actually read.
The information here may tell us what is actually wrong, please post back
with this.

As to hibernate/standby not being available, that is nearly always a sign
that an installed driver does not properly support that function. I wrote
a page on it here: http://rickrogers.org/standby.htm, but that is a lesser
issue that you may be able to address after you get the machine to
function properly. Incidentally, booting to the Recovery Console will not
help in recovering data. I would suggest instead that the drive be pulled
and slaved in a working system, then the data can be copied off before you
proceed with fixing anything else.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Windows help - www.rickrogers.org
 
If you can't fix it and dont have another computer to put the drive into to
pull the pictures off, you can do a side by site install of XP. Install XP
alongside the installed version. This will boot into windows allowing you to
pull off what you want. You will then have to reformat and reinstall a fresh
version as side by side installs are not recomended for normal use. Good as
a get you out of trouble solution.
--
Please repost if you find the fault

Glen P
~~~~~~~~~~~~~~~~~~~~~
Kenny said:
Thanks for the reply.
Won't be seeing PC again till later tonight and will try the "not
automatically restart" to get the bluescreen error message.
 
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