Realtek High Definition Audio doesn't install properly

  • Thread starter Thread starter Jeff
  • Start date Start date
J

Jeff

I have a problem installing Realtek High Definition Audio drivers.
When installing the most recent driver from Realtek website
(WDM_R178.exe), the driver installation stops with an error message:
Install Realtek HD Audio Driver Failure !!

When I look at the device manager, it says that the drivers are not
installed.

I'm using an ASUS P5K motherboard with onboard audio enabled in the
BIOS. Also using WinXP Pro with all the latest patches.

At some point, I decided to disabled the audio device within the BIOS
and I was able to fully install the driver from Realtek, but if I go
back and re-enable the onboard audio.. still the same issue, no sound
and the device manager still show a problem with High Definition Audio
driver.

I also tried to uninstall the High Definition Audio driver from the
device manager, but I'm getting an error saying that it's not possible
to remove it because it is required for booting the OS.

I saw a couple of threads on similar issue, but can't find a clear
solution for that.

Please help me with this issue.

Thanks.

Jeff.
 
Jeff,

Try this driver:

http://dlsvr02.asus.com/pub/ASUS/mb/socket775/P5K/Audio_32bit_1194.zip

or

http://dlsvr02.asus.com/pub/ASUS/mb/socket775/P5K/Audio_32bit.rar

or

http://dlsvr02.asus.com/pub/ASUS/misc/audio/RealtekALC883_Audio_V5100...
Click to expand...

I tried those driver, but same results.

But after some troubleshooting, I found that the UAA driver needed to
be installed first before trying to install any Realtek driver. Once
I've figured that out, everything worked fine.

Thanks for your help.

Jeff.
 
I have a problem installing Realtek High Definition Audio drivers.
When installing the most recent driver from Realtek website
(WDM_R178.exe), the driver installation stops with an error message:
Install Realtek HD Audio Driver Failure !!

When I look at the device manager, it says that the drivers are not
installed.

I'm using an ASUS P5K motherboard with onboard audio enabled in the
BIOS. Also using WinXP Pro with all the latest patches.

At some point, I decided to disabled the audio device within the BIOS
and I was able to fully install the driver from Realtek, but if I go
back and re-enable the onboard audio.. still the same issue, no sound
and the device manager still show a problem with High Definition Audio
driver.

I also tried to uninstall the High Definition Audio driver from the
device manager, but I'm getting an error saying that it's not possible
to remove it because it is required for booting the OS.

I saw a couple of threads on similar issue, but can't find a clear
solution for that.

Please help me with this issue.

Thanks.

Jeff.
Click to expand...

I have exactly the same issue on the same motherboard ...
 
etc etc etc
I have exactly the same issue on the same motherboard ...
Click to expand...

you need to install the UAA from MS first, then install the HD Audio
driver. Google for it. This is a common issue, somewhere in the docs the
realtek folks should have told you that UAA is required. I had same issue
w/ compaq, it was buried in the fine print had I cared to read it!
 
etc etc etc


you need to install the UAA from MS first, then install the HDAudio
driver. Google for it. This is a common issue, somewhere in the docs therealtekfolks should have told you that UAA is required. I had same issue
w/ compaq, it was buried in the fine print had I cared to read it!
Click to expand...

so, again... firdt I have ti install UAA? and what the hell it is?
where can I find this? thx...
 
Hi,

With the Asus P5K mainboard I had the same problems> can not install the
HD Audio driver.
I installed KB888111 from Microsoft, after that installing the Realtek
driver from the Asus CD Rom was still not possible. (Windows XP with SP2)

I removed the Realtek folder from the Program Files, still no luck.
I installed while the HD Audio option was disabled in BIOS, this went
fine, but still no HD audio driver detected in the device.

I called Asus.

This was the solution for me:

1)Go in safe mode
2)Disable the Realtek HD audio device under Sound Video Games
controllers, do not uninstall it here!
3)Disable under the system devices> Microsoft UAA bus driver for high
definition audio, do not uninstall it here!
4)Now uninstall the Microsoft UAA bus driver for high definition audio
(via this device manager in safe mode), realtek will then also be
uninstalled automatically
5)Install the latest driver from the Asus website
6)and then you are ready.

In case you can not uninstall the UAA driver, go to microsoft.com and
find KB888111. It has some regedit instructions to remove KB888111.

I did not need to reinstall KB888111 after this procedure.

Have fun.
 
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