Real-Time Protection

  • Thread starter Thread starter Jason
  • Start date Start date
J

Jason

Why is it that under the main screen for real time
protection, it says all are active, but when you click on
specifics, i.e. internet, system, applications, there is
nothing under any of them them except Internet where
there is a Host File, but to the left it says inactive.
I try to click on the "activate" button, and nothing
happens. I have down loaded the application multiple
times, run all the updates, etc. There was a bunch of
things under there when I first down loaded the product.
Any Help Would Be Great! (I am running Windows XP)
Thanks
Jason
 
Jason said:
Why is it that under the main screen for real time
protection, it says all are active, but when you click on
specifics, i.e. internet, system, applications, there is
nothing under any of them them except Internet where
there is a Host File, but to the left it says inactive.
I try to click on the "activate" button, and nothing
happens.
Click to expand...

Open a command prompt window, and type the command:

regsvr32 msvbsm60.dll

then restart Windows.

Do you by any chance have a Norton/Symantec product on your PC?
 
Robin,
You really got the point, N/S products do it and your tip
about cmd works.Tks.


-----Original Message-----
Jason said:
Why is it that under the main screen for real time
protection, it says all are active, but when you click on
specifics, i.e. internet, system, applications, there is
nothing under any of them them except Internet where
there is a Host File, but to the left it says inactive.
I try to click on the "activate" button, and nothing
happens.
Click to expand...

Open a command prompt window, and type the command:

regsvr32 msvbsm60.dll

then restart Windows.

Do you by any chance have a Norton/Symantec product on your PC?

--
Robin Walker [MVP Networking]
(e-mail address removed)


.
Click to expand...
 
I attempted as you said. The message I got was Load
Library Failed (msvbsm60.dll).

Yes I do have norton products on my computer. I did
attempt to turn off the antivirus and firewall during
installation, and this did not have an effect.
These products were on the computer when it orginally
installed and was working, just came home one day and no
longer there.

Maybe this info will help.
Thanks again!

Jason
-----Original Message-----
Jason said:
Why is it that under the main screen for real time
protection, it says all are active, but when you click on
specifics, i.e. internet, system, applications, there is
nothing under any of them them except Internet where
there is a Host File, but to the left it says inactive.
I try to click on the "activate" button, and nothing
happens.
Click to expand...

Open a command prompt window, and type the command:

regsvr32 msvbsm60.dll

then restart Windows.

Do you by any chance have a Norton/Symantec product on your PC?

--
Robin Walker [MVP Networking]
(e-mail address removed)


.
Click to expand...
 
Robin,
Thanks so much, after re-reading your response it worked
just fine!
Thanks again for all of your help!
Jason
-----Original Message-----
Robin,
You really got the point, N/S products do it and your tip
about cmd works.Tks.


-----Original Message-----
Click to expand...
click
on
Click to expand...
there
is
nothing under any of them them except Internet where
there is a Host File, but to the left it says inactive.
I try to click on the "activate" button, and nothing
happens.
Click to expand...

Open a command prompt window, and type the command:

regsvr32 msvbsm60.dll

then restart Windows.

Do you by any chance have a Norton/Symantec product on your PC?

--
Robin Walker [MVP Networking]
(e-mail address removed)


.
Click to expand...
.
Click to expand...
 
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