Real-Time Protection checkpoint has encountered an error and fail

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G

Guest

I have Windows XP with two user accounts. One account defender works
perfectly, but on the other I get the following error in the Computer
Management: Application Error: Any ideas? I have uninstalled and
reinstalled the program, but that didn't help.

Windows Defender Real-Time Protection checkpoint has encountered an error
and failed to start.
User: TOSHIBA\Christina
Checkpoint ID: 23
Error Code: 0x80070005
Error description: Access is denied.
 
Simplegrn said:
I have Windows XP with two user accounts. One account defender works
perfectly, but on the other I get the following error in the Computer
Management: Application Error: Any ideas? I have uninstalled and
reinstalled the program, but that didn't help.

Windows Defender Real-Time Protection checkpoint has encountered an error
and failed to start.
User: TOSHIBA\Christina
Checkpoint ID: 23
Error Code: 0x80070005
Error description: Access is denied.
 
Hi there,

This actually means that the Shell Open Command checkpoint hit a registry
key that's got security settings that deny access to Christina. Safe to
ignore if you quick scan cleanly. It would take some digging to figure out
which specific key is involved.

Thanks for the report and for trying Windows Defender,
Joe
 
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