READ THIS if you are having a problem with your PC....

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Guest

My friend called me to say that he can not get a PC to launch I.E.6.0
or open the control panel after installing SP2. Here is what he had done. A
coworker of his had Win98 that was not working. My friend upgraded the pc to
XP Pro. He then downloaded, installed and ran the Beta Spyware program from
Microsoft. He installed Lavasoft's Adware program as well as SpyBot Search
and Destroy. He thought everything was found and taken care of. He
installed SP2 and that is when everything stopped working. I.E. disappeared
from the computer and he could no longer open the control panel or do a
search. He was about ready to reformat.
Here's what I did. I rebooted and hit F8 after the splash screen for
the bios. I selected Safe mode. I logged on as administrator(no password
was created-see below for more info on this). I uninstalled SP2 and
rebooted. I logged into Safe Mode again. I ran Spyware, Lavasoft and
SpyBot. It found a ton of little criiters (ALEXA, MyToolBar...etc) that were
not picked up before. We corrected those and I rebooted. I hit F8 again and
selected Safe Mode with Networking. I selected the "Check for updates" in
Lavasoft as well as SpyBot. Lavasoft was ok, but Spybot needed some updates.
I updated and ran Spybot again. It found a few more issues and corrected
those. SpyBot needed to run a scan at bootup to scan and correct the issues.
I said yes and rebooted. I rebooted once more in Safe mode with Networking.
I connected to Microsoft and ran I.E.6.0 SP1. (Go to Help/About to see if
it needs to be upgraded in I.E.) I then rebooted and logged in as the user.

Tada! I.E. was now on the desktop and we could open the Control panel.
Not trusting the computer at this point I reran all Spyware, Lavasoft and
SpyBot after checking for updates. Nothing was found. I then went into Help
and Support and started the SP2 download.
I had to leave (3 hours later...and a couple tasty beverages) at this
point.
If you do not have an administrator password please create one after
logging in the first time when in Safe mode. You can do this logging in as
Administrator and going to the Control panel. Select User Accounts. Don't
use your name, ID, the word password when you create it. Be creative... Use
a word with numbers in it or special characters. Capitalize the first word
and change a letter with a number like "F1re$tone". I hope this helps you
resolve your issues.

Hunter-MCP-MOUS-A+,HPLJ
 
My friend just messaged me saying he is refomatting the drive now. It
stopped working again after the SP2 upgrade. After further probing I found
out that the coworker used AO-H-E-Double Hockey sticks to connect. He also
downloaded alot of naughty pictures....I suspect that this is the culprit. I
almost uninstalled it completelylast night, but neglected to. I would
recommend if you also use AOL then uninstall it completely and if you have to
use it to connect reinstall it from the "MANY" CD's that they send out. Of
course use the latest version... Just a thought....
 
Yahoo chatrooms are full of people who go to sites that they really
shouldn't.. they load every cursor and smiley face utility, and for the most
part act like idiots.. SP2 is a dirty word there, and the chatroom experts
waste no time in telling the idiots to uninstall windows updates because
they are more trouble than they are worth.. oh well..

I have had clients who thought that I was doing things wrong in maintaining
their computers.. when I told them what had been installed, and when, and
that they should look to their kids for answers, they were surprised.. I
have taken computers back to homes and given advice on how to keep things
clean, and have heard the kids say that they will reload the crap as soon as
I leave.. some of the parents are too embarrassed to ask me back to fix the
problems..
 
Thanks for the reply.
lol..I hear you...That is why the company I work for locks out the
Admiistrator account on our new XP Pro boxes so the endusers don't install
anything that hasn't gone through the QC lab or could be threatening to the
LAN.
 
Just got a message back from my friend. SP2 installed with no problems after
the reformat. Reboot works great and now he is updating with the most recent
updates...Now he gets to navigate Gateways website for Device drivers to the
audio....I wished him good luck on that one. Almost there. So when all
else fails just reformat and start all over.
 
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