Read receipt e-mails

  • Thread starter Thread starter Plucky Duck
  • Start date Start date
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Plucky Duck

Good afternoon.

I have two e-mail accounts defined in my Outlook profile,
one for Exchange and another one for POP3.

The Exchange server account has the ability of send and
receive mails.

The POP3 server account only has the ability of receiving
mails (no SMTP server!).

The problem is that sometimes I receive some messages
through the POP3 account which requeire read receipt
confirmation to be sent. If I accidentally say I want to
send the confirmation, it will try to send it through the
POP3 account and won't be able and will keep giving me
send errors!

As these read receipts are not sent as regular mails
passing through Outbox and kept in Sent Items afterwards,
I'm not able to cancel the send of the messages
afterwards.

So, my question is:
Is there any way I can delete any messages which are in
queue to be sent through the POP3 account? Are these kept
in any specific folder or in registry? Like these read
receipts...
Outlook must keep them somewhere, because if I close
Outlook (or even logoff), when I come back to Outlook
he's going to try to send it again.

Anyone can help me please?

Thanks in advance.
 
Place Outlook in Off line mode by File-> Work Offline. Restart Outlook and
delete the messages in the Outbox.

Set your receipt settings to "Never send a response". For this go to Tools->
Options-> tab Preferences-> button E-mail Options-> button Tracking Options.

Hope this helps!
 
First of all, thanks for your prompt answer.

I cannot delete the messages in the Outbox because the
read receipts are not regular messages and don't go to
Outbox neither to Sent Items.

So, I only know these messages are trying to be send by
the errors I'm getting. That is why I needed to know if
there is any place where Outlook keeps this information
to delete it manually.

Thanks a lot.
 
You won't be able to delete the read-receipts, as they are kept in a
location in your mailbox to which you don't have access. You could,
however, have the receipts sent by setting your POP3 account's SMTP server
to point to your Exchange server.
 
Hi Jeff.

And how will I do that if in the account setup, I can
only indicate an SMTP server?

Thanks.
 
Most Exchange servers support SMTP (Exchange 2000 and higher have it as
their base mail transport, and so certainly support it), so you can just put
your Exchange server's name as your SMTP server.
 
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